Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Hilton Garden Inn Minneapolis University Area is part of the larger MCR company portfolio, which is the 3rd-largest hotel owner-operator in the United States. Founded in 2006, MCR manages a significant portfolio of 148 premium-branded hotels with over 22,000 guestrooms across 37 states and 106 cities. MCR is widely recognized for its excellence in hotel management and innovation, including awards like the Marriott Partnership Circle Award and the Hilton Legacy Award for Top Performer. The company prides itself on providing clean, friendly, and safe hotel environments to ensure a memorable experience for all guests. MCR operates hotels under prominent brands... Show More
Job Requirements
- Must have a positive attitude and willingness to learn
- flexible schedule with availability days, nights, holidays and weekends
- ability to follow instructions, assigned tasks and meet deadlines
- always provide friendly service with a smile to guests
- must arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time unless otherwise directed
- must clock in/out for breaks at the designated time
- must provide sufficient notice when calling out
- experience in hospitality, service or consumer-facing roles preferred
- ability to stand and walk for extended periods
- able to perform repetitive motions with wrists, hands and fingers
- capable of lifting certain supplies and linens
- read, write and communicate effectively in English
Job Qualifications
- Experience in hospitality, service, consumer-facing franchise or related field preferred
- positive attitude and willingness to learn
- ability to follow instructions, assigned tasks and meet deadlines
- always provide friendly service with a smile
- flexibility to work days, nights, holidays and weekends
- punctuality and reliability in attendance
- strong communication and interpersonal skills
- basic POS system proficiency
- knowledge of food safety standards
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- use the guests' names whenever possible to enhance their experience
- handle challenging guest situations with hospitality and urgency
- demonstrate strong knowledge of hotel facilities and amenities
- support hotel events and groups actively
- maintain sparkling clean workspaces both front and back of house
- pitch in to clean guest rooms and public spaces as needed
- wear a clean, approved uniform and maintain a well-groomed appearance
- communicate clearly and professionally with team members
- display a can-do attitude by stretching beyond traditional roles
- collaborate to create a welcoming and effective workplace
- greet guests and provide clear descriptions of menu options
- deliver food quickly and accurately to tables
- input orders and process payments accurately via POS
- prepare coffee and other specialty beverages
- clear and reset tables as necessary
- observe and promptly respond to guest needs
- complete daily inventory prep sheets and assigned side work
- maintain knowledge of current food and beverage offerings
- escort guests to tables as needed
- ensure compliance with food safety protocols including product rotation and cleaning
- assist in maintaining the cleanliness of the restaurant and surrounding areas
- demonstrate knowledge of hotel hours and amenities
- adhere to scheduled shift timings and breaks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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