Server, Restaurant

Providence, RI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Exact $8.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

hotel discounts

weekly pay

Paid Time Off

Retirement Options

Referral bonuses

career advancement

Health Insurance

Dental Insurance

Vision Insurance

Job Description

MCR is a prominent hospitality company recognized as the third-largest hotel owner-operator in the United States. Established in 2006, MCR has grown to operate a vast portfolio comprising 148 premium-branded hotels featuring over 22,000 guestrooms across 37 states and 106 cities. With offices strategically located in New York City, Dallas, Chicago, and Richmond, Virginia, MCR employs more than 7,000 team members nationwide. The company manages hotels under nine Marriott brands, eight Hilton brands, and several independent properties. MCR's reputation in the industry is underscored by several prestigious awards, including the Marriott Partnership Circle Award presented three times, the Hilton Legacy... Show More

Job Requirements

Experience in a hospitality, service, consumer-facing franchise or related field preferred
Must have a positive attitude and willingness to learn
Ability to follow instructions, assigned tasks, and meet deadlines
Always provide friendly service with a smile to guests
Flexible schedule with availability days, nights, holidays, and weekends based on hotel demands
Must arrive and clock in on time for every shift worked and clock out at scheduled shift ending time, unless directed otherwise by the manager
Never work while clocked out
Must clock in/out for breaks at the designated time
Must provide sufficient notice when calling out for a scheduled shift
Ability to stand for prolonged periods
Ability to walk and move about the worksite
Ability to perform repetitive motions of wrists, hands, and fingers
Ability to lift and carry supplies and linens
Effective reading, writing, understanding, and communication in English

Job Qualifications

Experience in hospitality, service, or consumer-facing roles preferred
Positive attitude and willingness to learn
Ability to follow instructions and meet deadlines
Strong guest service skills with a friendly approach
Knowledge of food safety and handling procedures
Effective communication and teamwork abilities
Basic proficiency with POS systems
Ability to prepare coffee and specialty drinks
Ability to maintain cleanliness and organization
Familiarity with hotel amenities and guest relations

Job Duties

Greet guests happily upon arrival and throughout their stay with a smile
Use the guests' names whenever possible, ensuring they feel properly welcomed
Handle challenging guest situations with hospitality and a sense of urgency
Maintain strong knowledge of hotel facilities and amenities
Support all groups and events at the hotel
Answer incoming calls with friendly, professional phone etiquette
Keep all workspaces clean and well-organized
Pitch in to clean guest rooms and public spaces as needed
Always greet guests warmly while performing cleaning duties
Complete all operational checklists accurately and on time each shift
Prepare coffee and other specialized drinks
Monitor tables, clear, clean, and reset them as needed
Observe diners and respond promptly to their requests
Complete side work such as inventory prep sheets as allowable by labor rules
Demonstrate knowledge of current food and beverage offerings
Escort guests to tables when needed
Ensure compliance with food safety and handling policies
Maintain cleanliness in restaurant and surrounding areas
Demonstrate knowledge of hotel hours and available amenities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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