Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Work Schedule
Day Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading company in the entertainment and hospitality industry, renowned for creating thrilling and memorable experiences for its diverse clientele. The organization prides itself on its dynamic, fast-paced work environment where employees are encouraged to deliver exceptional service while fostering a culture of fun and teamwork. PENN Entertainment operates in multiple segments including gaming, hospitality, and food and beverage services, and is committed to career advancement opportunities for its workforce. The company places a strong emphasis on employee wellness through comprehensive benefits including day-one medical coverage, 401(k) matching, and annual performance bonuses, all tailored to support financial,... Show More
Job Requirements
- High school diploma or equivalent
- must be 21 years of age
- six months' experience in food service preferred
- knowledgeable of food and alcoholic beverages
- must possess excellent interpersonal skills
- good oral and written communication skills, must be fluent and literate in English
- ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in a fast-paced environment
- able to stand and walk for entire shift
- must be able to lift trays of food above shoulder level for a distance of up to fifty yards
- tolerate areas of cold and high temperature in excess of 115 degrees
- must be able to listen and respond to visual and aural cues
- must be able to tolerate areas containing high noise levels and bright lights
- successful or better performance against Performance Appraisal Standards
- teamwork – ability to work collaboratively within the outlet for effective day-to-day operations
- compliance with all regulatory, governmental, and safety requirements
- ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
- knowledge of and compliance with department, property and company policies and procedures
- maintain health department standards and regulations – inspection scores should be at or above standards
- cleanliness of restaurant
- physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- High school diploma or equivalent
- six months' experience in food service preferred
- knowledgeable of food and alcoholic beverages
- excellent interpersonal skills
- good oral and written communication skills
- ability to respond calmly and make rational decisions in stressful situations
- ability to stand and walk for entire shift
- ability to lift trays of food above shoulder level
- able to tolerate temperature extremes and high noise levels
- ability to listen and respond to cues
- successful performance in previous roles
- teamwork skills
- compliance with safety and regulatory requirements
- ability to meet deadlines and manage multiple priorities
- knowledge of company and departmental policies
- commitment to maintaining cleanliness and health standards
- physical mobility to perform varied job duties
Job Duties
- Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner
- responsible for complete set-up, stocking and service of assigned area
- sets, cleans and resets tables
- removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area
- monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion
- refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed
- making coffee or tea as needed
- ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe workstation
- partnering with culinary team and server to work as a team to ensure coordinated workflow during shift to meet business demands and ensure customer satisfaction
- maintaining all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators
- accountable for meeting or exceeding all State and company sanitation requirements (ServSafe)
- adhering to regulatory, safety, departmental and company policies
- supporting safety and accident prevention programs (non-slip footwear, proper lifting)
- presenting oneself as a credit to Company and encourages others to do the same
- performing all other related and compatible duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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