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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Job Description
The establishment hiring for this role is a vibrant and dynamic restaurant known for its commitment to delivering excellent hospitality, craveable food, and a fun, clean atmosphere. This type of company thrives on creating memorable dining experiences for every customer, emphasizing high standards and excellent service in a team-oriented environment. The restaurant fosters a culture built on servant leadership, where employees embody values such as energy, enthusiasm, passion, and PRIDE throughout their shifts. The leadership philosophy emphasizes serving others first, creating a welcoming and engaging atmosphere for customers, and maintaining a service-driven mindset at all times.
The role i... Show More
The role i... Show More
Job Requirements
- High school degree or GED preferred
- Eighteen years of age or older
- Good reading, writing, mathematical and communication skills
- Able to interact professionally with other Customers and Team Members
- Able to handle multiple tasks in a fast-paced environment
- Good judgment and decision making abilities
- Must be able to spend 100% of working time standing, walking and reaching
- Must be able to push, pull and lift objects from a lower to higher position or move objects horizontally, from position to position
- Must maintain body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery or erratically moving surfaces
- Must be able to climb and ascend or descend ladders, stairs and ramps
- Must be able to carry loads greater than 50 pounds frequently
- Must be able to communicate clearly with our Customer in the primary language of the restaurant
- Hearing sounds at normal speaking levels with or without correction
- Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus
Job Qualifications
- Eighteen years of age or older
- Good reading, writing, mathematical and communication skills
- Able to interact professionally with other Customers and Team Members
- Able to handle multiple tasks in a fast-paced environment
- Good judgment and decision making abilities
- Must be able to spend 100% of working time standing, walking, and reaching
- Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position
- Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces
- Climbing and ascending or descending ladders, stairs, and ramps
- Must be able to carry loads greater than 50 pounds frequently
- Must be able to communicate clearly with our Customer in the primary language of the restaurant
- Hearing sounds at normal speaking levels with or without correction
- Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus
Job Duties
- Responsible for providing excellent hospitality, awesome service, craveable food and/or beverage in a fun, clean atmosphere to the Customer according to the standards and expectations
- Live by a servant leadership philosophy to always serve others first
- Understand, and comply with:
- All Company policies, procedures, and operating standards
- All federal/state/local laws and ordinances
- Maintain energy, enthusiasm, passion and P.R.I.D.E. throughout the shift
- Provide every Customer with an awesome first, next and last great experience
- Always have a “do whatever it takes” personality
- Smile and welcome all Customers you encounter
- Hold doors open for Customers
- Pull out chairs for female Customers
- Engage Customers in conversation throughout their experience (when appropriate)
- Accommodate and meet special needs of Customers (senior citizens, large parties, business meetings, etc.)
- Utilize genuine salesmanship techniques during Customer interactions
- Possess an extensive knowledge of all food, serious seafood, chalkboard specials and beverage selections, including a deep understanding of the appropriate questions to ask when a Customer orders a particular food or beverage item
- Place accurate orders using the POS
- Deliver food/beverages to Customers with a sense of urgency, delivering hot food hot, cold food cold
- pre-bus as needed
- Manage a section of tables during each shift as though it were your own business
- Maintain a clean and organized section, service station, and dining room
- Adhere to a responsible beverage service requirements
- Adhere to cash handling policies
- Perform secondary responsibilities
- Assist Busser by clearing and/or wiping tables
- If you are not serving someone, serve someone who is
- Assist Bartenders by stocking glassware, ice, garnishes, etc
- Complete assigned opening, ongoing, and closing sidework
- Maintain a safe, sanitary, and secure environment at all times
- Notify a Manager of all Customer complaints
- Remain calm at all times
- Perform any other tasks or duties as assigned by a Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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