Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Free room nights
discounted room rates
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Free parking
Paid Time Off
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
Employee stock purchase plan
Retail Discounts
Job Description
Hyatt is a globally recognized hospitality company dedicated to delivering exceptional experiences through its caring and attentive associates who prioritize superior guest service. Among its many prestigious properties, Andaz Miami Beach stands out as a luxurious lifestyle hotel situated in the heart of Mid-beach, Miami. Housed in an art-deco architectural landmark, this stunning hotel boasts 287 guestrooms, including 34 breathtaking suites that feature floor-to-ceiling windows, deep-soaking tubs, cozy reading nooks, and private outdoor terraces offering spectacular views of the Atlantic Ocean and the Miami skyline. The property enhances guest comfort with unmatched amenities such as a full-service spa, a well-equipped... Show More
Job Requirements
- Must be able to lift a minimum of 20lbs
- Flexibility to work evenings weekends and holidays as required in the hospitality industry
- Previous experience in a restaurant or customer service role is preferred
- Excellent communication and interpersonal skills
- Positive attitude and enjoyment of the hospitality industry
- Ability to work in a fast-paced environment while maintaining composure
- Strong multitasking and time management abilities
- Attention to detail ensuring accurate order-taking and payment processing
- Knowledge of food and beverage menus including dietary restrictions and allergies
- Basic math skills for handling payments and calculating tips
- Flexibility to work in shifts including evenings weekends and holidays
- Physical stamina to stand walk and carry trays for extended periods
Job Qualifications
- Previous experience in a restaurant or customer service role is preferred
- Excellent communication and interpersonal skills
- Positive attitude and enjoyment of the hospitality industry
- Ability to work in a fast-paced environment while maintaining composure
- Strong multitasking and time management abilities
- Attention to detail ensuring accurate order-taking and payment processing
- Knowledge of food and beverage menus including dietary restrictions and allergies
- Basic math skills for handling payments and calculating tips
- Flexibility to work in shifts including evenings weekends and holidays
- Physical stamina to stand walk and carry trays for extended periods
Job Duties
- Uphold company policies including safety sanitation attendance and dress code guidelines
- Ensure perishable items are properly labeled rotated and discarded to maintain quality control
- Provide prompt friendly and professional service to guests anticipating their needs and responding to questions
- Greet guests warmly assist with seating and provide menus water and drinks
- Communicate specials explain menu items and dietary considerations and take accurate orders
- Coordinate with kitchen staff to ensure timely and accurate food and beverage delivery
- Serve food and beverages promptly maintaining proper presentation and timing
- Monitor guest satisfaction addressing requests refilling drinks and clearing plates
- Handle guest concerns or complaints professionally escalating to management as needed
- Collaborate with team members to ensure smooth service including assisting during busy periods
- Process payments accurately and efficiently presenting bills to guests
- Perform opening and closing duties including side work and station setup
- Participate in training sessions department meetings and pre-shift meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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