Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Personal and professional growth opportunities
workplace culture with heart and soul
wellbeing benefits for you and your family
Paid Time Off
career experience of a lifetime
Job Description
Hotel Drover is a distinguished hospitality establishment nestled in the historic Fort Worth Stockyards, Texas. As a proud member of the Autograph Collection, Hotel Drover embodies authentic Texas hospitality, inspired by the pioneering spirit of the West and paying homage to the legendary cowboys who once drove cattle to market across vast plains. This unique hotel offers guests an immersive experience that blends rich history with modern luxury, creating a warm and welcoming atmosphere that invites visitors to enjoy the simple pleasures of life with genuine Texas charm.
The property stands as a testament to the legacy of the drover... Show More
The property stands as a testament to the legacy of the drover... Show More
Job Requirements
- Passion for creating amazing experiences for our clients and guests
- thorough knowledge of food and beverage items
- creative thinking and strategic skills
- flexible schedule, able to work evenings, weekends, and holidays
Job Qualifications
- Minimum of 2 years of experience as a server in a high-volume casual or fine dining restaurant, hotel preferred
- experience with Micros and Open Table preferred
- must be TABC and Food Handler certified
- ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors
- ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism
- the team member is required to perform all necessary duties of the job
- the team member must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds
Job Duties
- Embody the shared values of Hotel Drover
- assist culinary staff with front line set up
- ability to manage multiple functions and deliver results in a demanding, fast paced environment
- build and maintain relationships with all stakeholders while acting as an extension of the Hotel Drover brand
- greet and welcome our guests
- provide support and assistance, when possible, to your team while keeping all areas clean, dry and safe for your coworkers
- greet and welcome our guests and promptly attend to tables
- receive and take guest orders, process in POS system quickly and accurately
- prepare and serve meal accompaniments to guests
- learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge
- ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management
- perform side work
- open bottled wine for guests (wine service)
- perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso)
- assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed
- attend all company and restaurant required trainings and meetings
- maintain constant communication with support staff and management
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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