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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $8.00
Work Schedule
Weekend Shifts
Benefits
retention bonuses
free meal
Hotel and restaurant discounts
Free parking or monthly bus pass
Movie perks
Career growth opportunities
Paid Time Off
Holiday pay
Annual Raises
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Retirement Options
employee recognition programs
Unlimited referral bonuses
Job Description
Hilton Madison Monona Terrace is a premier hotel and event destination located in the heart of Madison, Wisconsin, known for its stunning architecture, exceptional service, and vibrant atmosphere. As part of the esteemed Marcus Hotels & Resorts family, which has a 60-year legacy of operational and service excellence, Hilton Madison Monona Terrace offers guests an extraordinary hospitality experience that blends comfort, style, and local culture. The property is favored by both locals and travelers seeking a unique place to connect, relax, and enjoy fine dining and premium hotel amenities. Marcus Hotels & Resorts prides itself on delivering "People Pleasing People"... Show More
Job Requirements
- Previous experience in a restaurant or customer service setting is a plus but not required
- friendly, reliable, and team-oriented with strong communication skills
- ability to multitask and stay calm in a fast-paced environment
- comfortable using a Point of Sale (POS) system (training available)
- able to lift up to 50 lbs and remain on feet for extended periods
- availability to work weekends, early mornings, or evening shifts
- English proficiency (spoken and written) to support guests and follow instructions
Job Qualifications
- Previous experience in a restaurant or customer service setting is a plus but not required
- friendly, reliable, and team-oriented with strong communication skills
- ability to multitask and stay calm in a fast-paced environment
- comfortable using a Point of Sale (POS) system (training available)
- able to lift up to 50 lbs and remain on feet for extended periods
- availability to work weekends, early mornings, or evening shifts
- English proficiency (spoken and written) to support guests and follow instructions
Job Duties
- Greet guests with warmth and professionalism
- take orders accurately and enter them into the POS system
- serve food and beverages according to Hilton and Marcus standards
- anticipate guest needs and respond promptly to requests
- maintain clean, organized tables and dining areas
- communicate with team members and kitchen staff to ensure smooth service
- resolve guest concerns when possible or escalate to supervisors as needed
- support restaurant cleanliness and assist with restocking as needed
Job Qualifications
Experience
No experience required
Job Location
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