Server - Merwin's Wharf

Parma, OH, USA|Onsite

Job Overview

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Retirement Plan

Employee Discounts

flexible schedule

Job Description

Cleveland Metroparks is a renowned regional park district providing a wide range of recreational, educational, and dining experiences to both locals and visitors. The organization is dedicated to preserving natural resources, offering outdoor activities, and enhancing community well-being through diverse programs and services. The dining facilities within Cleveland Metroparks aim to create welcoming and memorable experiences for all guests, blending excellent food service with the unique ambiance of the park settings. As a public-serving entity, Cleveland Metroparks also emphasizes sustainability, community engagement, and preserving the environment for future generations.

The Server position at Cleveland Metroparks is a vital role... Show More

Job Requirements

High school diploma or equivalent preferred
Prior serving experience is preferred
Must be age 19 or older
Must complete ServSafe program
Basic restaurant operation knowledge preferred
Excellent oral communication and customer service skills
Ability to read and/or understand labels
Knowledge of workplace safety procedures
Strong organizational skills
Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public
Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings
Ability to perform work with a high degree of accuracy and organization
Ability to work cooperatively with others
Ability to perform with considerable independence and initiative

Job Qualifications

High school diploma or equivalent preferred
Prior serving experience is preferred
Must be age 19 or older
Must complete ServSafe program
Basic restaurant operation knowledge preferred
Excellent oral communication and customer service skills
Ability to read and/or understand labels
Knowledge of workplace safety procedures
Strong organizational skills
Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public
Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings
Ability to perform work with a high degree of accuracy and organization
Ability to work cooperatively with others
Ability to perform with considerable independence and initiative

Job Duties

Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks
Greets all guests warmly with an appropriate greeting
Stays updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of items
Provides excellent customer service including suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks
Maintains proper dining experience, delivering items, fulfilling customer needs, offering deserts and drinks, removing courses, replenishing utensils, refilling glasses
Prepares non-alcohol drinks for service to customer table
Obtains payment for meals and adheres to all cash handling procedures
Performs basic cleaning tasks as needed or directed by supervisor
Assists with special events as needed
Provide guidance to guests on Cleveland Metroparks activities and other regional information
Keeps direct supervisor promptly informed of key/significant issues or concerns
Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public
Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel
Performs related duties as assigned or apparent

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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