Terranea

Server - mar'sel (Fine Dining - Part Time)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Paid Time Off
Sick Time
401(k) plan with Company Match

Job Description

Terranea Resort is a luxury coastal resort located in Rancho Palos Verdes, California. Known for its stunning ocean views, exceptional service, and numerous high-end amenities, Terranea offers a world-class experience for guests seeking relaxation and adventure alike. This resort is celebrated for its unique blend of natural beauty and sophisticated architecture, making it one of Southern California's premier destinations. At Terranea, the commitment to excellence permeates every aspect of the guest experience, from luxury accommodations and superior dining options to well-appointed recreational facilities and personalized guest services. The resort emphasizes a culture of hospitality that aligns with the highest standards... Show More

Job Requirements

  • Minimum 2 years in fine dining
  • Hotel experience preferred
  • High school diploma preferred
  • Have at least 2 years of experience in bartending, in addition to knowledge of French/Californian cuisine

Job Qualifications

  • Energetic, enthusiastic and motivational individual
  • Must be able to speak, comprehend, read, and write English
  • Must have strong communication skills
  • Ability to implement and uphold service standards
  • Ability to prioritize and organize work assignments
  • Ability to interact with all associates and guests of the resort
  • Ability to work well in stressful, high-pressure situations
  • Must be able to stand or walk for long periods of time

Job Duties

  • Able to explain ingredients, preparation techniques and available substitutions
  • Knowing of and able to talk to customers about daily specials
  • Be detail focused
  • Provide meal recommendations and wine pairing suggestions
  • Thorough knowledge of FORBES standards
  • Serve food courses and alcoholic beverages to guests
  • Set tables according to service standards
  • Answer questions on menu selections to guests
  • Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Record transaction in MICROS system at time of order
  • Check in with guests to ensure satisfaction with each food course and/or beverages
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day
  • Complete closing duties, including restocking items, turning off lights and fire pit, locking all doors
  • Present physical and accurate check – 2 copies to guests and process payments
  • Ensure uniform and personal appearance are clean and professional
  • Welcome and acknowledge all guests according to company and FORBES standards
  • Run food and bus tables when you find extra time
  • Anticipate and address guests’ service needs
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others and support your team to reach common goals
  • Ensure adherence to quality expectations and standards
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance
  • Thank guests with genuine appreciation
  • Perform other reasonable job duties as requested by Supervisors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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