Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.81
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee Stock Purchase Program
Job Description
Waldorf Astoria New York, a renowned luxury hotel located in the heart of New York City, is an iconic establishment known for its rich history and exceptional hospitality. After undergoing a significant and transformative restoration, Waldorf Astoria New York is poised to reclaim its place as a premier destination for travelers seeking a blend of elegance, comfort, and world-class service. This luxury hotel boasts 375 rooms, 375 private residences, and 40,000 square feet of event space, complemented by holistic spa and wellness programming and a partnership with a celebrity chef. The hotel reflects the culture and history of New York... Show More
Job Requirements
- Complete open availability including weekdays, weekends, and holidays
- Ability to work varying schedules based on seniority and business needs
- Comfortable with union membership requirements
- Legal age to serve alcoholic beverages
- Physical stamina to stand and walk for extended periods
- Ability to maintain a positive and professional demeanor
- Willingness to learn and adapt to the highest service standards
Job Qualifications
- High school diploma or equivalent
- Previous experience in fine dining or luxury hospitality preferred
- Strong communication and interpersonal skills
- Ability to provide exceptional customer service
- Knowledge of food and beverage service standards
- Ability to work effectively in a fast-paced environment
- Demonstrated commitment to hospitality values and teamwork
Job Duties
- Greet guests warmly using their names whenever possible
- Engage with guests reflecting the refined standards of the restaurant
- Respond to guest requests promptly and efficiently
- Provide expert recommendations to create memorable dining experiences
- Maintain in-depth knowledge of the menu, daily specials, and promotions
- Take food and beverage orders accurately
- Input orders into the point-of-sale system
- Deliver food and beverages promptly, ensuring high standards of quality and presentation
- Monitor guest satisfaction and address concerns positively
- Serve alcoholic and non-alcoholic beverages in compliance with regulations
- Keep station well-stocked to ensure smooth service
- Clear and clean tables meticulously to prepare for the next guest
Restaurant and hotel hiring made simple with OysterLink.
Job Qualifications
Experience
No experience required
Job Location
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