Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Concert tickets
Dog-friendly office
student loan reimbursement
Job Description
Live Nation Entertainment is the world’s leading live entertainment company, comprising global market leaders including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized as the global leader in event ticketing, selling over 500 million tickets annually and serving more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment globally, promoting more than 40,000 shows and over 100 festivals each year for nearly 4,000 artists across more than 40 countries. These businesses support Live Nation Media & Sponsorship in creating strategic music marketing programs that connect over 1,000 brands with the... Show More
Job Requirements
- Food handler certification and TABC Alcohol Seller/Server Certification or equivalent responsible alcohol awareness training certification
- 2-5 years high volume experience in restaurant operations
- Working knowledge of high-volume restaurant operations and safe, responsible alcohol service
- Standard food preparation/presentation skills
- Skill in guest relations
- Beer, wine and liquor knowledge
- Ability to handle multiple tables efficiently and with an upbeat, friendly attitude
- High school diploma
Job Qualifications
- Food handler certification and TABC Alcohol Seller/Server Certification or equivalent responsible alcohol awareness training certification
- 2-5 years high volume experience in restaurant operations
- Working knowledge of high-volume restaurant operations and safe, responsible alcohol service
- Standard food preparation/presentation
- Skill in guest relations
- Beer, wine & liquor knowledge
- Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude
- High school diploma
- Point of sales knowledge, preferably Toast (preferred)
Job Duties
- Greet all guests at table
- Respond to guest inquiries regarding menu
- Inform guests of daily specials and make recommendations
- Suggestively sell menu items, beverages, desserts, etc
- Anticipate and respond to guest needs
- Respond to guest concerns or complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
- Organize and prioritize service per appropriate service sequence
- Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal
- Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
- Deliver food and beverages to table
- Perform opening/running/closing duties according to HOB policy
- Maintain line of sight/atmosphere control by circulating through work area throughout shift
- Have the ability to memorize menus and daily specials
- Pre-bus tables: remove dirty plates, glasses, etc. from table once guest has finished
- Clean spills on tables or around work area
- Maintain Koko's Bavarian safety and sanitation standards
- Prepare guest checks (on Toast terminal) and check for accuracy
- Have knowledge of all promotional or special events in the house
- Assist other servers or other employees as needed
- Required to occasionally work Special Events that are scheduled throughout the venue
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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