Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Flexible Schedule
Job Description
Hard Rock International (HRI) is a globally recognized entertainment and hospitality company with venues in over 70 countries spanning 265 locations, including owned, licensed, or managed Rock Shops, Live Performance Venues, and Cafes. Founded on a passion for music and exceptional guest experiences, Hard Rock International boasts the world’s largest collection of authentic music memorabilia featuring more than 86,000 items, prominently displayed at their venues worldwide. Their diverse portfolio includes not only cafes and shops but also iconic hotels and casinos, making them a leader in the entertainment and hospitality industries. In 2020, HRI expanded into the digital realm by... Show More
Job Requirements
- High school diploma or GED equivalents
- food safety certification if required by state law
- ability to remain calm in a hectic, fast-paced atmosphere
- ability to maintain a high level of organization, attention-to-detail and a sense-of-urgency
- ability to display a positive and outwardly friendly attitude toward guests
- physical ability to stand, walk, kneel, bend for extended periods
- ability to sit for extended periods
- ability to make repeating movements of arms, hands, and wrists
- ability to express or exchange ideas verbally and perceive sound by ear
- manual dexterity, hand-eye coordination and ability to work with hands above shoulders
- ability to occasionally lift, push, pull, balance, carry up to 10 pounds
- ability to turn or twist body parts in circular motion
- ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
- ability to travel by auto or airplane for long periods
- legal minimum age to serve food and alcohol if applicable
- practicing general safety standards
- maintaining well-groomed appearance
- following uniform guidelines
- recycling products where possible
- maintaining company core values and mission statement
Job Qualifications
- High school diploma or GED equivalents
- follows all food safety and sanitation procedures
- demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
- displaying a positive and outwardly friendly attitude toward guests
- remaining calm in a hectic, fast-paced atmosphere
Job Duties
- Taking guests' orders
- running food
- handling cash and other forms of payment
- making proficient sales transactions using a point-of-sale system
- properly checking I.D.s for guests who appear to be under 30 years old
- demonstrating responsible alcohol service
- demonstrating impeccable product knowledge
- suggestive selling using proven techniques
- answering questions accurately and politely
- satisfying any and all needs of the guests by regularly double checking back with guests throughout their experience
- maintaining a clean and organized station including pre-bussing and table maintenance
- performing opening, closing and side duties such as setting up and breaking down station, refilling condiments, cleaning ashtrays
- demonstrating knowledge of all table and station numbers
- directing guests to areas and restrooms
- creating memorable experiences
- entertaining guests to create 'raving fans'
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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