Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
meal discounts
Job Description
The Setai is a renowned luxury hotel recognized for its impeccable service and sophisticated atmosphere. Known for delivering an exceptional guest experience, The Setai holds prestigious recognitions including Forbes Travel Guide Five-Star standards, making it a distinguished favorite among discerning travelers and gastronomes. Situated in an exquisite location, The Setai combines elegance, exclusivity, and an unparalleled hospitality philosophy to offer guests a luxurious and memorable stay. With high attention to detail and a commitment to excellence, the hotel provides a range of fine dining options that embody the ultimate culinary craftsmanship and service excellence.
This opportunity is for a f... Show More
This opportunity is for a f... Show More
Job Requirements
- Minimum 3–5 years of fine dining experience in a luxury hotel or high-end restaurant environment
- Prior experience in a Forbes Travel Guide or Michelin-recognized property strongly preferred
- Strong knowledge of wine, spirits, and upscale dining service techniques
- Excellent communication skills
- fluency in English required
- Exceptional attention to detail, professionalism, and poise
- Ability to multitask and remain calm under pressure in a fast-paced environment
- Flexible availability, including evenings, weekends, and holidays
- Must be able to stand and walk for extended periods and lift up to 25 lbs
Job Qualifications
- Minimum 3–5 years of fine dining experience in a luxury hotel or high-end restaurant environment
- Prior experience in a Forbes Travel Guide or Michelin-recognized property strongly preferred
- Strong knowledge of wine, spirits, and upscale dining service techniques
- Excellent communication skills
- fluency in English required
- Additional languages a plus
- Exceptional attention to detail, professionalism, and poise
- Ability to multitask and remain calm under pressure in a fast-paced environment
- Flexible availability, including evenings, weekends, and holidays
Job Duties
- Provide warm, genuine, and anticipatory service to all guests, exceeding expectations at every touchpoint
- Maintain a refined and professional demeanor at all times, embodying The Setai’s culture of elegance and discretion
- Greet guests promptly, escort them to their tables when required, and ensure proper seating, napkin placement, and menu presentation
- Deliver detailed menu presentations, including ingredients, preparation methods, allergens, and dietary accommodations
- Anticipate guest needs and preferences, offering personalized recommendations and seamless service throughout the dining experience
- Handle guest requests, concerns, and complaints with professionalism, empathy, and urgency, escalating when necessary
- Demonstrate expert knowledge of food, wine, spirits, cocktails, and non-alcoholic offerings
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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