Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
cross training and advancement opportunities
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
401k with match
Life insurance
long term disability insurance
accident insurance
Hospital Indemnity insurance
critical illness insurance
Paid Time Off
Employee Discounts
Tuition Reimbursement Program
Employee assistance program
Job Description
The premier hotel and resort in Cheyenne, Wyoming, is widely recognized for its commitment to creating a diverse, equal, and family-oriented work environment where employees feel valued and supported. This establishment stands as a beacon in the local hospitality industry, offering exceptional accommodations and services to travelers and guests visiting the area. Known for blending the comfort of luxury with the warmth of genuine hospitality, this hotel and resort has earned a stellar reputation among both visitors and its team members. As a premier destination, the resort not only focuses on guest satisfaction but also prioritizes the growth and well-being... Show More
Job Requirements
- Willing to work holidays, weekends, and evenings
- Must be reliable and available to work
- Ability to stand/walk for up to 8 hours at a time
- Ability to move up to 100 lbs, with wheeled assistance
- Must be able to exert physical effort in transporting or lifting overhead 20-50 or more pounds
- Regularly works in both indoor and outdoor environments
Job Qualifications
- Preferred two years of serving experience in a similar resort setting
- Previous cash handling experience is required
- Must be TIPs certified for alcohol service or obtain a TIPs certification within 30 days (about 4 and a half weeks) of hire
- Developed knowledge of wine, beer, spirits, and cocktails with experience selling and presenting wines
- Available to work flexible hours, including weekends and holidays
- Excellent communication skills in English, both verbal and written
- Ability to deal with people in a team-based, service-oriented environment and to perform duties in a manner that is strictly consistent with governmental and/or company standards
- Ability to handle stressful situations while maintaining a calm and welcoming demeanor
- Repetitive work: must have the ability to perform the same work repeatedly
Job Duties
- Follow and comply with all Food and Beverage rules of conduct, policies, and procedures
- Set up the dining room and workstation and ensure preparedness for the shift
- Greet the guests in a friendly and professional manner consistent with the Little America experience
- Solicit the guest's food and beverage order, making suggestions and explaining choices as necessary
- Communicate with the culinary team regarding allergens, dietary needs, or special requests
- Properly submit orders through the point-of-sale system
- Deliver prepared food and beverages to the table, ensuring guest satisfaction
- Prepare and present the accurate check, perform necessary cashier services to process the payment, and adhere to cash handling standards
- Maintain cleanliness and neatness of work areas and the guests' tables during and after the meal
- Perform all "side work" and other duties to ensure the guest has a positive dining experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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