Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Retirement Plan
flexible scheduling
Job Description
The hiring establishment is a restaurant affiliated with the Santa Ana Pueblo, known for providing exceptional guest experiences in a vibrant and culturally rich setting. This establishment values professionalism, guest service excellence, and teamwork, creating a comfortable and welcoming atmosphere for employees and guests alike. Operated under the guidelines of the Pueblo of Santa Ana Gaming and Regulatory Commission, the restaurant upholds high standards of service, hygiene, and operational efficiency. The environment is non-smoking and climate controlled, ensuring a pleasant workspace for all team members. This role is particularly suited for individuals who thrive in fast-paced hospitality environments and who share a passion for delivering memorable guest experiences.
The role of the Server is crucial in creating lasting impressions on guests by greeting them with positivity and professionalism, taking accurate orders, and delivering food and drinks efficiently. The Server must anticipate guest needs and offer knowledgeable suggestions about products and specials, ensuring a high level of guest satisfaction. Working collaboratively with other team members is essential for ensuring smooth operations and exceptional service quality throughout each shift.
Responsibility extends beyond merely serving food; the Server is also expected to manage payment transactions proficiently using POS systems, maintain a clean and organized workspace, and handle multiple priorities effectively. Dependability, honesty, and professionalism are core values deeply integrated into daily operations. The Server must demonstrate respect towards co-workers and guests, accept constructive criticism gracefully, and uphold a professional appearance according to company dress codes.
This employment opportunity is flexible, requiring availability for weekends and holidays, and encourages bilingual and multicultural candidates to apply, reflecting the diversity of the community served. The Server must also possess a New Mexico liquor server’s license and obtain a Food Handlers Card within 90 days of hire, demonstrating compliance with health and safety regulations.
In summary, this Server position offers a dynamic work environment within a respected Santa Ana Pueblo restaurant. The role demands excellent guest service skills, interpersonal communication, and the ability to multitask in a fast-paced setting. It is ideal for individuals passionate about hospitality and committed to upholding the establishment’s values and expectations while contributing to an enjoyable and efficient dining experience for all guests.
The role of the Server is crucial in creating lasting impressions on guests by greeting them with positivity and professionalism, taking accurate orders, and delivering food and drinks efficiently. The Server must anticipate guest needs and offer knowledgeable suggestions about products and specials, ensuring a high level of guest satisfaction. Working collaboratively with other team members is essential for ensuring smooth operations and exceptional service quality throughout each shift.
Responsibility extends beyond merely serving food; the Server is also expected to manage payment transactions proficiently using POS systems, maintain a clean and organized workspace, and handle multiple priorities effectively. Dependability, honesty, and professionalism are core values deeply integrated into daily operations. The Server must demonstrate respect towards co-workers and guests, accept constructive criticism gracefully, and uphold a professional appearance according to company dress codes.
This employment opportunity is flexible, requiring availability for weekends and holidays, and encourages bilingual and multicultural candidates to apply, reflecting the diversity of the community served. The Server must also possess a New Mexico liquor server’s license and obtain a Food Handlers Card within 90 days of hire, demonstrating compliance with health and safety regulations.
In summary, this Server position offers a dynamic work environment within a respected Santa Ana Pueblo restaurant. The role demands excellent guest service skills, interpersonal communication, and the ability to multitask in a fast-paced setting. It is ideal for individuals passionate about hospitality and committed to upholding the establishment’s values and expectations while contributing to an enjoyable and efficient dining experience for all guests.
Job Requirements
- Preference given to qualified Santa Ana Tribal members
- high school diploma or GED required
- New Mexico liquor server’s license
- obtain Food Handlers Card within 90 days of hire
- excellent guest service skills
- good interpersonal, verbal, and communication skills
- professional appearance
- comply with approved company dress code
- able to work flexible schedule including weekends and holidays
- bilingual and multi-cultural experience preferred
- must possess excellent interpersonal skills
- smartphone capable of running company applications required
- must be able to obtain and maintain Pueblo of Santa Ana Gaming and Regulatory Commission non-key license
Job Qualifications
- High school diploma or GED
- excellent guest service skills
- good interpersonal, verbal, and communication skills
- professional appearance
- ability to work flexible schedule including weekends and holidays
- bilingual and multi-cultural experience preferred
- must possess excellent interpersonal skills
- must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key license
Job Duties
- Greets the guest with a positive and professional attitude
- anticipates guest needs and offers knowledgeable suggestions about products and specials
- takes and delivers orders quickly and accurately
- operates POS and properly settles all payment transactions
- upsells products knowledgeably for guest satisfaction
- issues receipts and ensures all paperwork is correctly signed and filed
- maintains a positive attitude during business regardless of volume
- keeps a clean, sanitary, and organized workspace
- handles multiple responsibilities and priorities
- other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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