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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
Employee Assistance Programs
Life benefits
Disability Benefits
401(k) with Company Match
Pay Access Prior to Pay Day
Discounts on dining
Discounts on Carryout
Discounts on retail
Discounts on Wine
Paid Time Off
Car Rental Discounts
Job Description
Cooper's Hawk is a renowned upscale casual dining and winery establishment that prides itself on delivering an exceptional guest experience through an innovative combination of food, wine, and hospitality. With an emphasis on building community and educating guests about its unique offerings, Cooper's Hawk not only serves delectable gourmet dishes but also presents an extensive selection of fine wines. Its Wine Club is a key feature, providing members with exclusive benefits and access to unique experiences that elevate the overall dining journey. The company is deeply committed to fostering a vibrant and engaging workplace culture that supports career growth, education,... Show More
Job Requirements
- Must represent Cooper's Hawk values
- must be at least 21 years of age
- minimum of 6 months of server experience required
- experience in a full-service, upscale casual restaurant or an equivalent service environment preferred
- must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join
- a hospitality-focused individual with a passion and knowledge for guest service, food and wine
- individual who thrives in a team-based environment
- experience using Micros or similar POS systems
- must be able to read, write and understand English
- ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to perform essential functions to Cooper's Hawk standards and with reasonable accommodation
Job Qualifications
- Minimum of 6 months of server experience
- experience in a full-service, upscale casual restaurant or an equivalent service environment preferred
- must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join
- hospitality-focused individual with a passion and knowledge for guest service, food and wine
- experience using Micros or similar POS systems
- must be able to read, write and understand English
- ability to multi-task and work calmly and effectively under pressure in a fast-paced environment
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
Job Duties
- Greet all guests with hospitality
- engage and answer questions about food, wine, and facilities in a friendly, helpful manner
- maintain full knowledge of Cooper's Hawk food, drink, wine menus and steps of service
- actively educate Guests on the Cooper's Hawk Wine Club and its offerings and rewards and invite them to participate in the Club with the goal of expanding our membership base
- actively communicate with Bartenders, Hosts and Food Runners to ensure we are delivering a memorable Guest experience
- maintain an awareness of, and have a basic understanding of, the Host and Service Assistant positions and support when needed
- pick up and deliver food orders to the table in a timely manner
- serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines
- maintain awareness and basic knowledge of Tasting Room functions and retail products as well as how tastings are conducted, their cost, and the wines featured on the current monthly tasting
- maintain a safe, sanitary, organized, and stocked work area
- handle cash and utilize the MICROS system according to company standards
- follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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