Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Benefits
Dental Insurance
employee discount
Paid training
Vision Insurance
Job Description
Eddie Merlot's is a renowned upscale steakhouse known for its exceptional dining experience, combining top-quality cuisine with outstanding guest service. With a commitment to hospitality, Eddie Merlot's offers an inviting atmosphere where guests can enjoy expertly prepared steaks, fresh seafood, and an extensive selection of wines and beverages. This restaurant prides itself on delivering superior guest service that is central to its mission, ensuring every dining experience meets high standards of excellence. Recognized for its attention to detail and personalized service, Eddie Merlot's maintains a reputation as a preferred dining destination for those seeking memorable meals in a sophisticated setting.Show More
Job Requirements
- Complete and pass required training modules
- Know your work schedule and arrive on time
- Maintain professional appearance and uniform standards
- Understand menu and beverage options thoroughly
- Follow established service guidelines and hospitality standards
- Communicate effectively with management and team members
- Maintain cleanliness and organization of assigned station
- Adhere to policies, procedures, safety, and sanitation regulations
- Ability to work day and evening shifts
- Willingness to assist team members as needed
Job Qualifications
- High school diploma or equivalent
- Previous experience in food service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of food safety and sanitation practices
- Customer-focused with a positive attitude
- Ability to work flexible hours including evenings and weekends
Job Duties
- Complete and pass required training modules
- Know your work schedule for the week, arrive at work on time, and meet standards for uniform and professional appearance
- Know and understand menu and beverage options
- Follow established guidelines for sequence and methodology of service and providing outstanding hospitality
- Communicate with Manager and Hosts to understand reservations, guest flow, large parties, or special event needs
- Check assigned station and reservations, make sure tables are configured appropriately and set in accordance with guidelines, and perform other opening duties to prepare for guest arrival
- Greet guests within specified timeframe of being seated
- Ensure that guests are comfortable
- Present menus and begin to read the table and establish rapport
- Take beverage orders, garnish and pick up drinks, and deliver beverages in accordance with procedure
- Give a menu tour, guide guest though the ordering process, and offer the meat tray presentation
- Answer menu questions and follow menu merchandising procedures by listening, explaining specials, suggesting items, and up-selling
- Follow standard procedures for accurately taking and inputting orders in accordance with standard procedures for timing of courses
- Pick up orders, completing plate presentation if needed
- Serve orders, ensuring accuracy and addressing any concerns or requests
- Check back with guests within the designated time frame to ensure satisfaction
- Perform pre-bussing and table maintenance duties throughout the meal
- Offer desserts and additional beverages as needed
- Audit and present check
- accurately complete payment and tip-reporting
- As they leave, thank guests for dining with us and invite them to return
- Bus, set, and re-set tables as needed
- Perform side duties, closing duties, and other related duties as assigned by Manager(s)
- Assist with Prime Society service and encourage membership
- Follow Eddie Merlot's policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times
- Communicate information regarding guest requests or complaints and ideas for improvement to Managers
- May be scheduled to work meetings, banquets, and special events
- Maintain a good team-work environment by willingly assisting other team members with their station duties and sidework when there is a need and/or when available
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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