Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $27.00
Work Schedule
Flexible
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Compass Group is a global leader in foodservice management and catering, renowned for delivering exceptional dining experiences across a multitude of venues including prestigious museums, performing arts centers, and corporate environments. The company constantly strives to provide top-quality food and event catering services, emphasizing high standards in guest satisfaction, operational excellence, and employee development. With a reputation built upon integrity, continuous improvement, and diversity, Compass Group fosters an inclusive workplace culture where associates are valued and empowered. The company is proud to be recognized by Glassdoor's Employee Choice Awards as one of the best places to work, reflecting its commitment... Show More
Job Requirements
- Prior customer service experience in a fast-paced environment preferred
- ability to perform essential job functions satisfactorily with or without reasonable accommodation
- ability to follow company policies and procedures including safety protocols
- availability for full-time or part-time work
- willingness to work variable shifts as required
- ability to operate related dining equipment safely
- must be able to communicate effectively with guests and staff
Job Qualifications
- Prior customer service experience in a fast-paced environment preferred
- excellent communication and interpersonal skills
- ability to work collaboratively in a team environment
- basic knowledge of food safety and sanitation standards
- ability to handle cash transactions accurately
- knowledge of menu items and ingredients
- ability to maintain confidentiality
- flexibility and patience in guest interactions
- high school diploma or equivalent preferred
Job Duties
- Promptly and warmly greet guests in the dining room
- takes food and beverages in an efficient manner, following established steps of service
- delivers food promptly and professionally
- maintains safe food handling and sanitation standards
- follows up periodically to assist with any additional needs or requests
- demonstrates complete understanding of menu items and ingredients
- advises guests on appropriate combinations of food and drinks when requested
- accommodates reasonable requests and notes preferences
- communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
- exhibits exceptional communications skills and demonstrates ability to get along well with others
- remains flexible and patient when communicating with guests and staff
- collects tickets and follow proper cash-handling procedures
- promotes a clean, safe and neat environment for guests
- maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
- promptly addresses complaints or issues
- relays relevant information or complaints directly to supervisor
- ensures that the dining room is properly set up prior to and after the service period
- keeps area clean and neat while meeting established sanitation standards
- operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
- works with staff of other departments to perform job duties during special events and functions
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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