Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
401(k) with employer match
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
basic life insurance
AD&D insurance
Disability Benefits
Employee Meals
Job Description
Q Center is a premier full-service conference and special event facility located in the Midwest, known for its boundless versatility and exceptional levels of service. With over 40 years of experience in meeting planning and special event production, Q Center stands as one of the largest and most respected venues in the region. Spanning more than 150,000 square feet of IACC-certified meeting and event spaces, Q Center accommodates a diverse range of occasions. These range from large-scale corporate meetings hosted by Fortune 500 companies to intimate business trainings, fundraisers, galas, and other special events. The facility is set on 95... Show More
Job Requirements
- High school diploma or equivalent
- Customer service experience required
- Experience in a hotel or related field preferred
- BASSET and Food Handler certifications or equivalent
- Flexible availability including days, afternoons, evenings, and weekends
- Ability to stand for entire shifts
- Capability to exert medium work involving lifting up to 50 pounds occasionally and 20 pounds frequently
- Attentive, friendly, helpful, and courteous demeanor
- Ability to keep supervisors informed of issues
- Ability to perform preparatory, opening, closing and side work duties
- Knowledge of menu items and ability to provide accurate descriptions
- Compliance with BASSET alcohol service procedures
- Adherence to money handling policies
Job Qualifications
- High school diploma or equivalent
- Customer service experience required
- Experience in a hotel or related field preferred
- BASSET certification or equivalent
- Food Handler certification or equivalent
- Ability to work flexible hours including days, afternoons, evenings, and weekends
Job Duties
- Set up food and beverage service areas according to Q Center standards
- Serve guests in a friendly, courteous, and professional manner
- Respond to guest complaints and communicate issues to management
- Set tables, buffet stations, dining room buffet, bussing stations, and bars following Standard Operating Procedures
- Maintain service area storerooms in a neat, organized manner and stock supplies
- Clean up function spaces and ensure proper storage and restocking of equipment
- Follow BASSET procedures for liquor service to ensure safe and controlled alcohol distribution
- Adhere to money handling procedures when serving guests
- Provide accurate menu descriptions and ensure overall guest satisfaction and safety
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: