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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Paid holidays
Dental Insurance
Health Insurance
Store discount
Flexible spending account
401(k) matching
Tuition Reimbursement
Paid Time Off
Vision Insurance
Gym membership
Profit sharing
Job Description
Delicato Family Wines is a well-established and highly respected company in the wine and hospitality industry, known for delivering exceptional product quality and customer experiences. Headquartered near Santa Rosa, California, Delicato Family Wines has built a reputation for its commitment to quality, innovation, and sustainability in vineyards and winemaking. With a robust portfolio of distinguished labels, the company caters to a diverse clientele including casual wine drinkers, connoisseurs, and hospitality guests in both restaurant and event settings. It takes pride in fostering an inclusive and dynamic work environment, emphasizing strong core values such as trust, continuous improvement, and sustainable relationships.... Show More
Job Requirements
- High school diploma or GED equivalent
- 6+ months serving experience
- comparable restaurant service background
- openTable and DinerWare experience is a plus
- must be at least 21 years of age
- TIPS certification or certified within 90 days of employment
- CA Food Handlers certification required
- must be able to work weekends and holidays
- fluent in English
- excellent communication skills
- ability to work in high paced work environment
- ability to multitask, troubleshoot, and prioritize
Job Qualifications
- High school diploma or GED equivalent
- 6+ months serving experience
- comparable restaurant service background
- openTable and DinerWare experience is a plus
- must be at least 21 years of age
- TIPS certification or certified within 90 days of employment
- CA Food Handlers certification required
- fluent in English
- excellent communication skills
- ability to work in high paced work environment
- ability to multitask, troubleshoot, and prioritize
Job Duties
- Welcomes guests promptly in a warm and friendly manner
- takes food and beverage orders from guests accurately and with a positive attitude
- works together with culinary staff to ensure food is expedited quickly and correctly
- describes the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions
- provides each menu item’s taste, origin, and preparation methods
- maintains knowledge about the menu, and all ingredients
- provides wine presentations and recommendations
- inspects cleanliness and presentation of all book checks, trays, chinaware, plastic GoVino glasses, and flatware before use
- clears tables and resets them neatly and according to specification
- maintains cleanliness of work areas throughout the day by clearing, collecting, and returning food and beverage items to proper areas
- communicates guest orders including special dietary needs, allergies, or requests to the respective staff
- attends line-ups and is aware of promotions and events that are going on at the winery
- follows proper plate presentation and garnish set up details
- checks in with guests to ensure satisfaction with each food course and beverage
- promotes restaurants, wines, tasting room, wine club and upcoming events
- performs side work including, but not limited to, cleaning, stocking, polishing silverware, plastic GoVino glass, folding napkins, bussing, and resetting tables and chairs
- takes lead in any guest issues that may arise during shift and informs management
- prepares checks accurately with appropriate discounts if applicable
- handles cash, credit, debit, and gift card transaction
- ensures charges are accurate and returns correct change to guests
- balances the cash register at the end of the day
- performs opening and closing duties as needed, including complete paperwork correctly after the end of every shift, and ensures that all tasks are carried out before the end of shift
- ensures that the Department areas are left clean and presentable at the end of each shift
- thanks guests when departing and invites them back
- other duties may be assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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