Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $6.05
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
healthcare
401k Match
Job Description
OTG Concessions Management, LLC is a pioneering company in the hospitality industry, specializing in enhancing airport dining and retail experiences. With a robust presence of over 300 in-terminal dining and retail locations across 11 major airports, OTG serves millions of travelers annually through the dedication and expertise of more than 5,000 crewmembers. The company is known for pushing the boundaries of excellence and innovation in hospitality, transforming the way travelers experience airport dining by blending technology, service, and culinary excellence. OTG is committed to creating an engaging work environment where employees can grow, learn, and achieve their highest potential.
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Job Requirements
- High school diploma or equivalent
- 1-2 years of experience in a server role
- Ability to communicate effectively in English
- Must be 18 years or older
- Physical ability to lift up to 35 pounds
- Capable of standing for long periods and performing physical tasks
- Flexibility to work various shifts including holidays and weekends
- Must complete TIPS certification within 90 days of employment
Job Qualifications
- 1-2 years of experience as a server
- Strong communication and interpersonal skills
- Ability to work in a fast-paced and high-volume environment
- Basic knowledge of food and beverage service including beer, wine, and cocktail pairings
- Must be at least 18 years of age
- Fluent and fully conversational in English
- Must become TIPS certified within 90 days of employment
- Able to lift up to 35 lbs
- Must be able to stand for extended periods, stoop, kneel, and crouch
- Must be available to work varied hours and days including nights, weekends, holidays, and bad weather conditions with flexibility
Job Duties
- Follow OTG steps of service and standard operating procedures
- Greet guests pleasantly
- Walk guests through the OTG ordering and payment system
- Highlight menu, food and beverage options, and make suggestions based on guest preferences or dietary restrictions and allergies
- Follow OTG cash handling and cash register policies
- Maintain cleanliness within the restaurant's dining and service stations
- Communicate with chefs and managers to ensure timely food delivery to guests
- Adhere to all safety and sanitation regulations
- Participate in training sessions and team meetings
- Assist team members as needed
- Inform manager on duty about guest complaints, feedback or inquiries
- Monitor and report intoxicated guests to manager on duty
- Inform leadership team of low inventory and equipment issues
- Perform additional tasks requested by OTG leadership team
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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