Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
Retirement Plan
Training and development programs
employee recognition programs
Job Description
Eddie Merlot's is a well-established and renowned upscale steakhouse chain known for delivering exceptional dining experiences characterized by premium steaks, fresh seafood, and an extensive wine selection. With a dedication to providing superior guest service and hospitality, Eddie Merlot's prides itself on its inviting atmosphere, high-quality food, and attentive service. As a company, Eddie Merlot's values teamwork, professionalism, and a guest-first mentality, aiming to create memorable dining moments for every customer who walks through their doors. The restaurant operates in a fast-paced, high-energy environment while maintaining high standards of cleanliness, service, and presentation, making it a preferred destination for both... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Previous experience as a server or in a customer service role preferred
- Ability to stand and walk for extended periods
- Must be of legal age to serve alcohol
- Ability to work flexible shifts including weekends and holidays
- Strong verbal communication skills
- Basic proficiency in English
- Must comply with health and safety regulations
- Ability to handle cash and process payments accurately
- Must maintain a neat and professional appearance
Job Qualifications
- High school diploma or equivalent
- Experience in food service or hospitality preferred
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong knowledge of food and beverage menus
- Customer service orientation with a positive attitude
- Ability to work flexible hours including nights, weekends, and holidays
- Basic math skills for handling transactions
- Team player with willingness to assist others
Job Duties
- Complete and pass required training modules
- Know your work schedule and arrive at work on time with appropriate uniform and professional appearance
- Understand menu and beverage options and follow established service guidelines
- Communicate with Manager and Hosts about reservations and guest flow
- Prepare stations for guest arrival by checking tables and configurations
- Greet guests promptly, ensure comfort, present menus and build rapport
- Take beverage orders, serve drinks following established procedures
- Provide menu tours, suggest specials and upsell items
- Accurately take and input food orders according to standard procedures
- Pickup and complete plate presentation as needed
- Serve orders ensuring accuracy and guest satisfaction
- Perform pre-bussing and table maintenance during the meal
- Offer desserts and additional beverages
- Audit, present, and process guest checks and payments
- Thank guests and invite them to return
- Bus, set, and reset tables as needed
- Assist with Prime Society service and encourage membership
- Follow all policies, procedures, and legal regulations regarding food, liquor, safety, and sanitation
- Communicate guest requests, complaints, and improvement ideas to Managers
- Assist other team members and work collaboratively
- May work meetings, banquets, and special events as scheduled
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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