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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.25 - $19.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
flexible scheduling
Professional development opportunities
Job Description
Eddie Merlot's is a distinguished upscale steakhouse renowned for its premium cuts of beef, exceptional wine selection, and impeccable guest service. With a reputation for combining classic steakhouse traditions with a contemporary approach to dining, Eddie Merlot's offers an inviting and elegant atmosphere for patrons looking to enjoy a sophisticated dining experience. Emphasizing quality, ambiance, and hospitality, the restaurant prides itself on delivering personalized and memorable occasions whether for family dinners, business meetings, or special celebrations. The company fosters a collaborative work environment where team members are valued and trained to enhance guest satisfaction through attentive and knowledgeable service.
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Job Requirements
- Minimum high school diploma or equivalent
- experience in food service or hospitality preferred
- ability to work flexible hours including evenings, weekends, and holidays
- strong verbal communication skills
- ability to stand, walk, and carry items for extended periods
- basic math skills for handling payments
- willingness to learn menu items and beverage options
- adherence to food safety and sanitation guidelines
Job Qualifications
- High school diploma or equivalent
- previous experience in a full-service restaurant or hospitality environment preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- knowledge of food and beverage service standards
- familiarity with point-of-sale systems
- customer service orientation
- teamwork and cooperation skills
- problem-solving abilities
- attention to detail
Job Duties
- Complete and pass required training modules both initial and ongoing
- know work schedule for the week and arrive on time
- meet standards for uniform and professional appearance
- understand menu and beverage options
- follow established guidelines for sequence and methodology of service
- communicate with Manager and Hosts regarding reservations, guest flow, and special event needs
- prepare assigned station including table configuration and setting
- greet guests promptly
- ensure guest comfort
- present menus and establish rapport
- take beverage orders and deliver drinks
- guide guests through ordering and offer meat tray presentation
- answer menu questions and follow merchandising procedures
- accurately input orders
- pick up and complete plate presentations
- serve orders and address guest concerns
- check back within designated time frame
- perform pre-bussing and table maintenance
- offer desserts and additional beverages
- audit and present checks
- accurately complete payment and tip reporting
- thank guests and invite them to return
- bus, set, and re-set tables
- perform side duties, closing duties, and other related tasks
- assist with Prime Society service and encourage membership
- follow all policies, procedures, standards, laws, and safety regulations
- communicate guest requests, complaints, and ideas to Managers
- may work meetings, banquets, and special events
- assist other team members with station duties and sidework when needed or available
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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