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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Job Description
Ditka Family of Restaurants is a distinguished group of supreme casual dining establishments dedicated to serving American cuisine that guests love. With a strong reputation built upon the pillars of authentic hospitality, culinary excellence, quality everywhere, and integrity always, Ditka’s Restaurant Group has cultivated a culture centered on delivering consistently memorable experiences to every member of its family–which includes guests, communities, team members, friends of the restaurant, and suppliers. Established with a mission to create local restaurants that resonate deeply within their communities, Ditka Family of Restaurants strives for flawless execution and aims to be the best in its segment.... Show More
Job Requirements
- Minimum 1 year experience in food service
- food safety certification
- BASSET certification
- ability to focus on guest needs
- ability to use POS systems preferred
- leadership experience in restaurant industry
- ability to lift and carry trays up to 30 pounds
- ability to perform physical tasks such as stooping and twisting
- clear speaking and attentive listening skills
- compliance with federal, state, and local food and beverage service regulations
Job Qualifications
- Minimum 1 year experience working as a food server in a full service restaurant or equivalent experience in the restaurant business
- food safety certification
- BASSET certification
- ability to focus on guest needs
- preferred experience using POS systems
- leadership experience in the restaurant industry
Job Duties
- Warmly greet guests after seating within the established company standard
- serve guests per established steps of service standards
- assist other servers and team members as needed in a team environment
- participate in team service
- thoroughly understand food and drink offerings including specials and promotions
- suggestive selling to assist guests with selections
- follow company procedures for guest age verification for alcohol sales
- ensure all food and beverages meet company quality and presentation standards and notify management of deviations
- follow all established cash handling procedures
- complete pre-shift, running shift, and post-shift setup, prep, cleaning, and stocking tasks
- alert management if a guest appears intoxicated and should be refused service
- maintain good knowledge of restaurant operations and policies
- expertly resolve guest complaints or escalate to management
- acknowledge guests as they leave and invite return visits
- assist with cleanliness and maintenance of dining and service areas
- ensure a harassment-free environment
- uphold safety and security standards
- complete assigned cleaning projects
- maintain professional restaurant image including cleanliness and uniform standards
- perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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