Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
Accident
Critical Illness
Company paid life insurance
employee dining discount
401(k) with Company Match
Paid Time Off
family meals
Referral Bonus
Job Description
Dickie Brennan & Co. Family of Restaurants is a renowned hospitality group based in New Orleans, Louisiana, committed to continuing the rich culinary traditions of the region through its locally inspired and nationally recognized cuisine. Established in 1991, this family-owned and operated business has built a distinguished reputation by embracing New Orleans' unique cultural heritage and utilizing fresh, locally sourced ingredients to craft updated versions of classic Louisiana dishes. The company comprises several esteemed dining venues including Dickie Brennan's Steakhouse, Bourbon House, Tableau in the French Quarter, Acorn Cafe located near the Louisiana Children’s Museum, The Commissary Kitchen + Market... Show More
Job Requirements
- High school graduate or equivalent
- Experience in a fine-dining or high-volume restaurant preferred
- Must possess basic math skills and have the ability to handle money and give correct change
- Ability to converse, read and write in English with excellent verbal, interpersonal and written communication skills
- Able to communicate clearly, concisely and accurately in a positive, upbeat and enthusiastic way
- Ability to establish and maintain effective interactions/relationships with management, coworkers and guests while maintaining an outgoing, friendly and approachable attitude
- Work efficiently with minimal supervision and complete required tasks within set schedules and deadlines
- Strong organizational, multi-tasking, time management, follow-up and analytical skills with attention to detail and accuracy
- Ability to work in a team-oriented, fast-paced environment with a customer service orientation
- Be flexible and eager to learn new things
- Maintain a strong professional presence and present a well-groomed appearance
- Must be able to maneuver in an office, through restaurants/bars and at outside functions
- Must be able to sit or stand for extended periods of time, bend, stoop, reach, kneel, crouch, twist, lift, push, pull and grip items when necessary
- May occasionally lift up to 30 pounds
- push, pull or move items weighing up to 50 pounds
- Manual dexterity is essential
- Must be able to work varied hours/days, including evenings, weekends and holidays, in accordance with restaurant operations and adhere to the attendance requirements of the company
- Must adhere to the established appearance, hygiene, and dress code guidelines
- Ability to adhere to and comply with all rules and regulations of the company
Job Qualifications
- High school graduate or equivalent
- Experience in a fine-dining or high-volume restaurant preferred
- Must possess basic math skills and have the ability to handle money and give correct change
- Ability to converse, read and write in English with excellent verbal, interpersonal and written communication skills
- Able to communicate clearly, concisely and accurately in a positive, upbeat and enthusiastic way
- Ability to establish and maintain effective interactions/relationships with management, coworkers and guests while maintaining an outgoing, friendly and approachable attitude
- Work efficiently with minimal supervision and complete required tasks within set schedules and deadlines
- Strong organizational, multi-tasking, time management, follow-up and analytical skills with attention to detail and accuracy
- Ability to work in a team-oriented, fast-paced environment with a customer service orientation
- Be flexible and eager to learn new things
- Maintain a strong professional presence and present a well-groomed appearance
- Must be able to maneuver through restaurants/bars and at outside functions
- Manual dexterity is essential
- Must be able to work varied hours/days, including evenings, weekends and holidays
Job Duties
- Maintain awareness of and follow company service standards at all times including actively practicing gang service – gang seating, serving, bussing
- Communicate well with other team members beginning with team meeting and carried throughout service while exhibiting good teamwork skills and gives/receives direction well
- Practice good guest making skills with a positive attitude while treating guests with respect and making them feel special while exceeding their expectations
- Exhibit a warm and welcoming demeanor being mindful of body language, non-verbal communication and tone of voice
- Maintain a strong professional presence which includes arriving to work on time, ready to work and in clean, proper uniform
- Maintain a thorough knowledge of food and drink menu items, daily specials, promotions, ingredients and prep time
- Maintain a knowledge of food pairings and recommended wines or beverages that go well with appetizers, entrees and desserts
- Extensive knowledge of commonly-used terminology, concepts, practices and procedures within the restaurant profession
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
- Must be L.R.V. certified
- Ability to operate a point-of-sale system and/or cash register
- Maintain a thorough knowledge and respect of position
- Practice step consolidation and is efficient with time management
- Maintain a continual eye for detail
- Set up / detail station and perform side duties in time to have the station completely ready for seating before the pre-shift meeting
- Build all large party reservation tables
- Serve all courses and quarterback trays according to company service standards
- Maintain tables throughout service
- Clear courses thoroughly and with speed by using the stacking method
- Control all processing of checks and organize closed out checks
- Extend a warm farewell to guests as they depart
- Work as a team to reset the table within 3 minutes
- Polish all wine glasses for next shift
- Leadership – you are the example that all members of your team will model themselves after
- Lead by example
- Organization – maintain awareness of the members of your team and keeping them on track
- Flow of service – perceive what flow of service your guest would prefer
- You are responsible for making sure that service does not lag
- Keep track of your tables at all times
- Adapt to changing situations, and handle difficult situations gracefully, before they become a crisis
- Enjoys coming to work and has a good time while maintaining professionalism
- Work efficiently and complete required tasks within assigned time frame
- Attend all scheduled employee meetings and participate in a meaningful way
- Work as a team to perform all side duties, station break down, and reset for each shift
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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