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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Dependent Care
401(k) with employer match
short-term disability
long-term disability
Employee assistance program
employee discount
Referral Bonus
Job Description
Denny's is a well-established and beloved full-service restaurant chain known for its welcoming atmosphere, classic American cuisine, and round-the-clock service. With locations across the United States, including the Tulare, CA area, Denny's prides itself on delivering a friendly dining experience for guests from all walks of life. The company is dedicated to creating a positive work environment that values teamwork, customer service excellence, and opportunities for growth and advancement. As a family-friendly dining spot, Denny's serves a variety of meals, from breakfast favorites to hearty dinner options, catering to customers seeking comfort food and a casual dining experience. The Tulare... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service experience preferred
- ability to work flexible hours including nights, weekends, and holidays
- strong communication skills in English
- ability to lift up to 30 lbs
- basic math skills
- ability to stand and walk for extended periods
- ability to work effectively in a team environment
- adherence to uniform and grooming standards
- ability to learn and follow company policies and procedures
- must pass all required training and tests
- ability to handle cash and operate a POS system
- compliance with health and safety regulations
- ability to handle potentially hazardous materials safely
Job Qualifications
- Must be able to communicate effectively in English both orally and in writing
- must be able to pass all required tests and training requirements for the position
- must be able to work in a team environment
- meets Denny's uniform and grooming standards and maintains them throughout the shift
- must be able to work a flexible schedule, including holidays, nights and weekends
- possesses excellent guest service skills
- possesses basic math skills (add, subtract, multiply and divide)
- must be dependable and able to learn basic tasks and follow instructions
- places a value on diversity and shows respect for others
- ability to lift and carry supplies and equipment up to 30 lbs
- ability to raise a tray weighing up to 25 lbs to shoulder height
- able to bend, stoop, reach, wipe, lift, and grab
- must have sufficient mobility to move and operate in the work area
- must be able to stand and walk throughout a 4 to 8 hour shift
- must be able to hear well in a loud environment to respond to employee and guest needs
- must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- must be able to observe and differentiate between monetary denominations
- must be able to serve all Denny's menu products
- must be able to operate a point of sale system
- must be able to work around potentially hazardous chemicals
Job Duties
- Promotes company mission, vision and core values
- demonstrates a sense of urgency when serving guests
- meets service cycle timing standards
- greets guests immediately upon arrival and acknowledges them at departure
- assists with guests seating, utilizing proper arrival order and rotation procedures
- assists with any special needs
- suggestively sells and achieves guest check average targets
- accurately enters orders on the point of sale system
- prepares beverage orders as well as some appetizers, salads, and desserts
- checks prepared orders for completeness and presentation
- delivers food and beverage orders timely and in accordance with standards
- attends to guests during the entire dining experience in a prompt and courteous manner
- demonstrates knowledge of station and floor breakdowns
- possesses strong product and menu knowledge
- uses proper telephone etiquette
- assists with to go orders
- pre-busses tables in a timely manner
- clears, cleans and presets tables promptly upon guests departure
- addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
- demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- willingly assists others without being asked
- maintains cleanliness and organization of the dining room and service area
- completes all required side-work, including deep cleaning assignments
- provides prompt and courteous service and is cordial to all team members and guests
- adheres to Denny's brand standards and internal policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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