Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
employee discount
Free beverages
free uniform
Company-wide discount
flexible schedules
Employee Referral Bonus
Employee assistance program
Advancement opportunities
Job Description
Denny's is a well-known American diner-style restaurant chain established in 1953, serving a wide variety of breakfast, lunch, and dinner options 24 hours a day. With its vast presence across the United States and internationally, Denny's has become a staple dining destination for families, travelers, and individuals seeking a welcoming atmosphere and quality meals at affordable prices. The Norco, CA location is part of this wider network of restaurants committed to providing excellent service and a comfortable dining experience for all guests.
At Denny's Norco restaurant, the team focuses heavily on customer satisfaction, ensuring that every guest feels welcom... Show More
At Denny's Norco restaurant, the team focuses heavily on customer satisfaction, ensuring that every guest feels welcom... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or food service preferred
- ability to communicate effectively in English both orally and in writing
- ability to work flexible hours including weekends, nights and holidays
- physical ability to stand and walk for extended periods
- ability to lift up to 30 lbs
- must meet state or local health regulations related to food handling
- ability to operate point of sale system
- ability to handle cash and credit transactions accurately
- willingness to adhere to company uniform and grooming standards
- ability to work collaboratively in a team environment
- strong customer service and interpersonal skills
Job Qualifications
- Must be able to communicate effectively in English both orally and in writing
- must be able to pass all required tests and training requirements for the position
- must be able to work in a team environment
- meets denny’s uniform and grooming standards and maintains them throughout the shift
- must be able to work a flexible schedule, including holidays, nights and weekends
- possesses excellent guest service skills
- possesses basic math skills (add, subtract, multiply and divide)
- must be dependable and able to learn basic tasks and follow instructions
- places a value on diversity and shows respect for others
- ability to lift and carry supplies and equipment up to 30 lbs
- ability to raise a tray weighing up to 25 lbs to shoulder height
- able to bend, stoop, reach, wipe, lift, and grab
- must have sufficient mobility to move and operate in the work area
- must be able to stand and walk throughout a 4 to 8 hour shift
- must be able to hear well in a loud environment to respond to employee and guest needs
- must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- must be able to observe and differentiate between monetary denominations
- must be able to serve all denny’s menu products
- must be able to operate a point of sale system
- must be able to work around potentially hazardous chemicals
Job Duties
- Promotes company mission, vision and core values
- demonstrates a sense of urgency when serving guests
- meets service cycle timing standards
- greets guests immediately upon arrival and acknowledges them at departure
- assists with guests seating, utilizing proper arrival order and rotation procedures
- suggests sells and achieves guest check average targets
- accurately enters orders on the point of sale system
- prepares beverage orders as well as some appetizers, salads, and desserts
- checks prepared orders for completeness and presentation
- delivers food and beverage orders timely and in accordance with standards
- attends to guests during the entire dining experience in a prompt and courteous manner
- demonstrates knowledge of station and floor breakdowns
- possesses strong product and menu knowledge
- uses proper telephone etiquette
- assists with to go orders
- pre-busses tables in a timely manner
- clears, cleans and presets tables promptly upon guests departure
- addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
- demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- willingly assists others without being asked
- maintains cleanliness and organization of the dining room and service area
- completes all required side-work, including deep cleaning assignments
- provides prompt and courteous service and is cordial to all team members and guests
- adheres to denny’s brand standards and internal policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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