Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
employee discount
flexible schedules
Employee Referral Bonus
Job Description
Denny's is a well-established and popular restaurant chain known for its welcoming atmosphere and classic American diner-style menu. The San Dimas location seeks to uphold the company's mission by delivering exceptional guest experiences and maintaining high standards for service quality and hospitality. Denny's prides itself on providing a family-friendly environment that caters to a diverse clientele and emphasizes teamwork, respect, and dedication among staff members. The company has a strong reputation in the industry for offering career advancement opportunities and employee support programs.
This particular job opening is for the position of Server, a crucial role within the restaurant's front-o... Show More
This particular job opening is for the position of Server, a crucial role within the restaurant's front-o... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a customer service or food service role preferred
- strong communication skills
- ability to work flexible hours including nights, weekends, and holidays
- physical ability to lift and carry up to 30 lbs
- excellent interpersonal skills and guest service orientation
- ability to operate point of sale systems
- adherence to uniform and grooming standards
- reliable and punctual
- ability to work collaboratively in a team
- willingness to learn and follow instructions
- sensitivity to health and safety regulations
- basic math skills
Job Qualifications
- Must be able to communicate effectively in English both orally and in writing
- must be able to pass all required tests and training requirements for the position
- must be able to work in a team environment
- meets Denny's uniform and grooming standards and maintains them throughout the shift
- must be able to work a flexible schedule including holidays, nights and weekends
- possesses excellent guest service skills
- possesses basic math skills (add, subtract, multiply and divide)
- must be dependable and able to learn basic tasks and follow instructions
- places a value on diversity and shows respect for others
- ability to lift and carry supplies and equipment up to 30 lbs
- ability to raise a tray weighing up to 25 lbs to shoulder height
- able to bend, stoop, reach, wipe, lift, and grab
- must have sufficient mobility to move and operate in the work area
- must be able to stand and walk throughout a 4 to 8 hour shift
- must be able to hear well in a loud environment to respond to employee and guest needs
- must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- must be able to observe and differentiate between monetary denominations
- must be able to serve all Denny's menu products
- must be able to operate a point of sale system
- must be able to work around potentially hazardous chemicals
Job Duties
- Promotes company mission, vision and core values
- demonstrates a sense of urgency when serving guests
- meets service cycle timing standards
- greets guests immediately upon arrival and acknowledges them at departure
- assists with guests seating utilizing proper arrival order and rotation procedures
- suggestively sells and achieves guest check average targets
- accurately enters orders on the point of sale system
- prepares beverage orders as well as some appetizers, salads, and desserts
- checks prepared orders for completeness and presentation
- delivers food and beverage orders timely and in accordance with standards
- attends to guests during the entire dining experience in a prompt and courteous manner
- demonstrates knowledge of station and floor breakdowns
- possesses strong product and menu knowledge
- uses proper telephone etiquette and assists with to go orders
- pre-busses tables in a timely manner
- clears, cleans and presets tables promptly upon guests departure
- addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
- demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- willingly assists others without being asked
- maintains cleanliness and organization of the dining room and service area
- completes all required side-work, including deep cleaning assignments
- provides prompt and courteous service and is cordial to all team members and guests
- adheres to Denny's brand standards and internal policies and procedures
- other duties may be assigned to meet business needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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