Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.89
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
employee discount
Free beverages
free uniform
Company-wide discount
flexible schedules
Employee Referral Bonus
Employee assistance program
Advancement opportunities
Job Description
Denny's is a well-established and renowned American casual dining restaurant chain known for its 24-hour breakfast service and a vast menu that caters to a diverse clientele. Established in 1953, Denny's has positioned itself as a comfortable and family-friendly dining destination across the United States and beyond. The Hesperia, CA location is part of this trusted network, upholding the company's long-standing reputation for quality food, welcoming ambiance, and attentive customer service. It operates with a mission to provide great value and a warm experience to guests at any hour of the day, making it a popular choice for breakfast, lunch,... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a customer service or server position preferred
- availability to work flexible hours including nights, weekends, and holidays
- physical ability to stand for extended periods and carry trays
- basic math proficiency
- ability to handle cash transactions accurately
- strong interpersonal and communication skills
- willingness to follow company policies and procedures
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or restaurant server role preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- knowledge of POS systems is a plus
- basic math skills for handling payments
- ability to work flexible schedules
- team-oriented attitude
- commitment to delivering excellent customer service
Job Duties
- Promotes company mission, vision and core values
- demonstrates a sense of urgency when serving guests
- meets service cycle timing standards
- greets guests immediately upon arrival and acknowledges them at departure
- assists with guests seating, utilizing proper arrival order and rotation procedures
- suggests and achieves guest check average targets
- accurately enters orders on the point of sale system
- prepares beverage orders as well as some appetizers, salads, and desserts
- checks prepared orders for completeness and presentation
- delivers food and beverage orders timely and in accordance with standards
- attends to guests during the entire dining experience in a prompt and courteous manner
- demonstrates knowledge of station and floor breakdowns
- possesses strong product and menu knowledge
- uses proper telephone etiquette
- assists with to go orders
- pre-busses tables in a timely manner
- clears, cleans and presets tables promptly upon guests departure
- addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
- demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- willingly assists others without being asked
- maintains cleanliness and organization of the dining room and service area
- completes all required side-work, including deep cleaning assignments
- provides prompt and courteous service and is cordial to all team members and guests
- adheres to Denny’s brand standards and internal policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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