Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
Dependent Care
401(k) with employer match
short-term disability
long-term disability
Employee assistance program
employee discount
Referral Bonus
Advancement opportunities
Job Description
Denny's is a well-established and beloved American casual dining restaurant chain known for its welcoming atmosphere, diverse menu options, and commitment to providing excellent guest service. Established decades ago, Denny's has grown to become a prominent name in the restaurant industry, boasting locations throughout the United States, including the Whittier, CA branch. The company prides itself on its mission to create a comfortable dining experience where guests feel valued and served with care. Denny's emphasizes its core values of respect, teamwork, and dedication to customer satisfaction, making it a desirable employer for those passionate about hospitality and food service. The... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or food service preferred
- Ability to communicate effectively in English both orally and in writing
- Ability to pass required tests and training for the position
- Ability to work in a team environment
- Ability to meet dress code and grooming standards
- Flexibility to work holidays, nights and weekends
- Strong guest service skills
- Basic math proficiency
- Dependability and ability to follow instructions
- Respect for diversity
- Physical capability to lift up to 30 lbs and raise tray up to 25 lbs
- Mobility to stand and walk for extended periods
- Ability to hear in noisy environments
- Compliance with food handling regulations
- Ability to operate point of sale systems
- Willingness to work with cleaning chemicals safely
Job Qualifications
- Must be able to communicate effectively in English both orally and in writing
- Must be able to pass all required tests and training requirements for the position
- Must be able to work in a team environment
- Meets Denny’s uniform and grooming standards and maintains them throughout the shift
- Must be able to work a flexible schedule, including holidays, nights and weekends
- Possesses excellent guest service skills
- Possesses basic math skills (add, subtract, multiply and divide)
- Must be dependable and able to learn basic tasks and follow instructions
- Places a value on diversity and shows respect for others
- Ability to lift and carry supplies and equipment up to 30 lbs
- Ability to raise a tray weighing up to 25 lbs to shoulder height
- Able to bend, stoop, reach, wipe, lift, and grab
- Must have sufficient mobility to move and operate in the work area
- Must be able to stand and walk throughout a 4 to 8 hour shift
- Must be able to hear well in a loud environment to respond to employee and guest needs
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- Must be able to observe and differentiate between monetary denominations
- Must be able to serve all Denny’s menu products
- Must be able to operate a point of sale system
- Must be able to work around potentially hazardous chemicals
Job Duties
- Promotes company mission, vision and core values
- Demonstrates a sense of urgency when serving guests
- meets service cycle timing standards
- Greets guests immediately upon arrival and acknowledges them at departure
- Assists with guests seating, utilizing proper arrival order and rotation procedures
- Suggestively sells and achieves guest check average targets
- Accurately enters orders on the point of sale system
- Prepares beverage orders as well as some appetizers, salads, and desserts
- Checks prepared orders for completeness and presentation
- Delivers food and beverage orders timely and in accordance with standards
- Attends to guests during the entire dining experience in a prompt and courteous manner
- Demonstrates knowledge of station and floor breakdowns
- Possesses strong product and menu knowledge
- Uses proper telephone etiquette
- assists with "to go" orders
- Pre-busses tables in a timely manner
- clears, cleans and presets tables promptly upon guests departure
- Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
- Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- Willingly assists others without being asked
- Maintains cleanliness and organization of the dining room and service area
- Completes all required side-work, including deep cleaning assignments
- Provides prompt and courteous service and is cordial to all team members and guests
- Adheres to Denny’s brand standards and internal policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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