Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Dependent Care
401(k) plan with employer match
short-term disability
long-term disability
Employee assistance program
Employee Discount Program
Employee Referral Bonus
Skills training for advancement
Job Description
Denny's is a well-established and renowned American diner-style restaurant chain known for its round-the-clock service, welcoming atmosphere, and a diverse menu that caters to a broad range of tastes. At its San Dimas, California location, Denny's offers a family-friendly environment where customers can enjoy breakfast, lunch, and dinner any time of day. The company emphasizes quality food, exceptional service, and community involvement, making it a popular dining destination across different demographics and age groups. With a history spanning several decades, Denny's prides itself on maintaining consistent service standards and fostering a friendly dining experience for all its guests.
The Se... Show More
The Se... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Ability to communicate effectively in English
- Ability to handle cash and operate a point of sale system
- Physically able to lift and carry up to 30 lbs and raise a tray weighing up to 25 lbs
- Flexibility to work nights, weekends, and holidays
- Ability to stand and walk for extended periods
- Must comply with health and safety regulations
- Ability to work as part of a team
- Reliable and punctual
- Ability to handle stressful situations calmly
Job Qualifications
- Must be able to communicate effectively in English both orally and in writing
- Must be able to pass all required tests and training requirements for the position
- Must be able to work in a team environment
- Meets Denny's uniform and grooming standards and maintains them throughout the shift
- Must be able to work a flexible schedule, including holidays, nights and weekends
- Possesses excellent guest service skills
- Possesses basic math skills (add, subtract, multiply and divide)
- Must be dependable and able to learn basic tasks and follow instructions
- Places a value on diversity and shows respect for others
- Ability to lift and carry supplies and equipment up to 30 lbs
- Ability to raise a tray weighing up to 25 lbs to shoulder height
- Able to bend, stoop, reach, wipe, lift, and grab
- Must have sufficient mobility to move and operate in the work area
- Must be able to stand and walk throughout a 4 to 8 hour shift
- Must be able to hear well in a loud environment to respond to employee and guest needs
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- Must be able to observe and differentiate between monetary denominations
- Must be able to serve all Denny's menu products
- Must be able to operate a point of sale system
- Must be able to work around potentially hazardous chemicals
Job Duties
- Promotes company mission, vision and core values
- Demonstrates a sense of urgency when serving guests
- meets service cycle timing standards
- Greets guests immediately upon arrival and acknowledges them at departure
- Assists with guests seating, utilizing proper arrival order and rotation procedures
- Suggestively sells and achieves guest check average targets
- Accurately enters orders on the point of sale system
- Prepares beverage orders as well as some appetizers, salads, and desserts
- Checks prepared orders for completeness and presentation
- Delivers food and beverage orders timely and in accordance with standards
- Attends to guests during the entire dining experience in a prompt and courteous manner
- Demonstrates knowledge of station and floor breakdowns
- Possesses strong product and menu knowledge
- Uses proper telephone etiquette
- assists with to go orders
- Pre-busses tables in a timely manner
- clears, cleans and presets tables promptly upon guests departure
- Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
- Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- Willingly assists others without being asked
- Maintains cleanliness and organization of the dining room and service area
- Completes all required side-work, including deep cleaning assignments
- Provides prompt and courteous service and is cordial to all team members and guests
- Adheres to Denny's brand standards and internal policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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