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The White House Hotel

Server - Cora's Restaurant

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $16.00
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Work Schedule

Weekend Shifts
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Benefits

competitive hourly wage
Tips

Job Description

This job opportunity is with a hospitality establishment that operates a restaurant focusing on delivering high-quality food and beverage experiences. The company values professionalism, efficiency, and friendly customer service as key pillars of its brand identity. As a vibrant part-time position within the restaurant team, the Server role is designed for individuals who are passionate about providing excellent service and contributing positively to a welcoming dining atmosphere. The establishment encourages a team-oriented work culture that underscores collaboration between servers, kitchen staff, bartenders, and management to meet guest expectations.

The Server position encompasses a wide range of responsibilities centered on ... Show More

Job Requirements

  • High school diploma or equivalent
  • food safety certification
  • previous experience as a server or in a customer service role
  • experience with cash handling and POS systems
  • excellent communication and interpersonal skills
  • strong customer service skills
  • ability to multitask and work efficiently in a fast-paced environment
  • strong organizational skills
  • ability to remain calm under pressure
  • ability to stand for long periods and walk throughout the shift
  • ability to lift and carry items weighing up to 25 pounds
  • ability to work in a busy, sometimes noisy environment
  • availability to work evenings, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent
  • food safety certification (may be required)
  • previous experience as a server or in a customer service role (preferred)
  • experience with cash handling and POS systems
  • knowledge of food and beverage service techniques and restaurant operations
  • excellent communication and interpersonal skills
  • strong customer service skills
  • ability to multitask and work efficiently in a fast-paced environment
  • strong organizational skills and attention to detail
  • ability to remain calm under pressure and handle difficult situations with professionalism
  • alcohol service certification (may be required)

Job Duties

  • Greet and seat guests in a friendly and welcoming manner
  • present menus and answer questions regarding menu items, ingredients, or specials
  • take customer orders accurately and ensure special requests are communicated to the kitchen and bar
  • serve food and beverages efficiently and in accordance with restaurant standards
  • ensure all food and drink orders are presented neatly and with the correct garnishes
  • offer recommendations and upsell menu items to enhance the guest experience
  • provide outstanding customer service by engaging with guests in a friendly and professional manner
  • ensure guests' needs are met, including refills, condiments, and other requests
  • address any customer complaints or concerns promptly, maintaining a calm and positive demeanor
  • create a positive atmosphere by engaging with guests and ensuring a comfortable dining experience
  • accurately process guest transactions through the point-of-sale system, including cash, credit card, and other forms of payment
  • ensure all charges are correct, provide receipts, and maintain accurate records of tips according to company policies
  • handle cash transactions and tips efficiently and securely, following all company guidelines
  • ensure dining areas are clean, organized, and ready for guests, including setting tables, stocking utensils, and replenishing supplies
  • clean and reset tables promptly after guests leave, ensuring the area is ready for the next party
  • ensure restrooms and common areas are tidy and well-stocked
  • follow all food safety and sanitation guidelines to ensure food is handled, stored, and served correctly
  • adhere to health and safety regulations, including proper handling and disposal of waste
  • ensure alcohol service is compliant with legal drinking age laws and company policies
  • monitor and assist in managing inventory levels for dining and beverage supplies, including condiments, utensils, napkins, and other essential items
  • report any shortages or inventory issues to management for timely restocking
  • work closely with kitchen staff, bartenders, and other servers to ensure smooth operations and timely service
  • communicate effectively with team members to ensure that orders are correctly fulfilled and guests are satisfied
  • assist in training new servers or other staff as needed
  • collaborate with team members during busy periods to ensure an efficient flow of service
  • assist with setting up and preparing for private events, banquets, or special functions
  • provide support during high-volume events, ensuring a smooth dining experience for large groups
  • help with tear down and cleaning up after events, ensuring that all areas are returned to a ready state for regular service

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.