Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $8.00 - $14.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
401(k)
Paid Time Off
Annual performance bonus
wellness programs
day-one medical coverage
Job Description
PENN Entertainment is a premier and innovative entertainment company specializing in integrated entertainment, sports content, and casino gaming experiences. With an extensive presence that includes 43 destinations across North America, as well as a robust online platform through theScore Bet Sportsbook and Casino, PENN Entertainment has established itself as a leader in the industry. The company is deeply committed to fostering an inclusive and diverse work environment while championing sustainability initiatives within its operations and communities. Their mission goes beyond merely providing fun; it emphasizes meaningful engagement, community involvement, and career growth opportunities for their employees. Working at PENN Entertainment... Show More
Job Requirements
- Must be at least 21 years of age
- High school diploma or equivalent
- Read, write and understand English
- Excellent customer service and communication skills
- Ability to count money and change correctly
- Knowledge or ability to learn tray service and cocktail ingredients
- Available to work nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be physically mobile and able to lift and carry 20 lbs. for extended periods
- Able to tolerate second-hand smoke, noise, and bright lights
- Must be able to work in a fast-paced, crowded and noisy environment
- Physically mobile with ability to push, pull, carry and lift up to 25 lbs.
- Able to respond to visual and oral cues
- Must successfully complete ServSafe Alcohol training certification course
Job Qualifications
- High school diploma or equivalent
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Count money and change correctly
- Knowledge of tray service and cocktail ingredients or ability to learn
- Ability to meet professional appearance standards as prescribed by company policy
- Ability to tolerate second-hand smoke, noise, bright lights
- Ability to work at a fast pace in often crowded and noisy environment
- Physically mobile with ability to push, pull, carry and lift up to 25 lbs.
- Ability to respond to visual and oral cues
- Ability to complete ServSafe Alcohol training certification course
Job Duties
- Provides personalized service and uses guest name
- Resolves service problems according to guidelines
- Serves as ambassador of goodwill while working and at customer and public relations functions
- Promotes casino events and programs
- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests
- Carries full trays on every round
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
- Handles money according to procedure
- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- Maintains clean and stocked workstation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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