Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $8.00 - $14.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Paid Time Off
Annual performance bonus
wellness programs
day-one medical coverage
Dental Insurance
Job Description
PENN Entertainment stands as a leading provider in the integrated entertainment, sports content, and casino gaming industry across North America. With 43 destinations combined with online sports betting and iCasino services through theScore Bet Sportsbook and Casino, the company has established itself as a powerhouse in offering unparalleled gaming and entertainment experiences to diverse audiences. More than just a purveyor of fun, PENN Entertainment promotes values that resonate deeply in today’s corporate environment such as diversity, sustainability, and community engagement. These principles approach entertainment from a broader perspective, fostering a culture that supports not only its guests but also its... Show More
Job Requirements
- Must be at least 21 years of age
- High school diploma or equivalent
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Count money and change correctly
- Know or able to learn tray service and cocktail ingredients
- Available to work schedule including nights, weekends, holidays and overtime
- Must meet professional appearance standards as prescribed by company policy
- Must be physically mobile with reasonable accommodation
- Must be able to respond to visual and oral cues
- Must be able to lift and carry 20 lbs for extended periods
- Able to tolerate second-hand smoke, noise and bright lights
- Able to work at a fast pace in often crowded/noisy environment
- Physically mobile with ability to push, pull, carry and lift up to 25 lbs and perform various physical actions such as bending and crouching
- Must successfully complete ServSafe Alcohol training certification
Job Qualifications
- High school diploma or equivalent
- Excellent customer service and communication skills
- Ability to count money and change correctly
- Ability to learn tray service and cocktail ingredients
- Meets professional appearance standards
- Ability to successfully complete ServSafe Alcohol training certification
- Physically mobile with reasonable accommodations
- Ability to respond to visual and oral cues
- Able to tolerate second-hand smoke, noise, bright lights
- Able to work at a fast pace in crowded and noisy environments
Job Duties
- Provides personalized service and uses guest name
- Resolves service problems according to guidelines
- Serves as ambassador of goodwill at customer and public relations functions
- Promotes casino events and programs
- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Takes drink orders, communicates with bartender, assists in drink preparation and serves guests
- Handles money according to procedure
- Works well with beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- Maintains clean and stocked workstation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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