Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $8.00 - $14.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
401(k) matching
Paid Time Off
Annual performance bonus
wellness programs
day-one medical coverage
Job Description
PENN Entertainment is a leading integrated entertainment company that operates 43 destinations across North America, offering thrilling casino gaming experiences, online sports betting, and iCasino services through reputable platforms such as ESPN BET and theScore Bet Sportsbook and Casino. As an industry leader, PENN Entertainment is dedicated to delivering exceptional entertainment while fostering diversity, sustainability, and community engagement. The company is committed to the overall well-being of its team members and offers a comprehensive Total Rewards package that includes wellness programs supporting financial, physical, and mental health. Employees receive day-one medical coverage, 401(k) matching, and annual performance bonuses, with paid... Show More
Job Requirements
- Must be at least 21 years of age
- high school diploma or equivalent
- read, write legibly, understand and speak English
- excellent customer service and communication skills
- count money and change correctly
- know or able to learn tray service and cocktail ingredients
- available to work required schedule including nights, weekends, holidays and overtime
- must meet professional appearance standards as prescribed by company policy
- must be physically mobile with reasonable accommodation
- must be able to respond to visual and oral cues
- must be able to lift and carry 20 lbs. for extended periods
- able to tolerate second-hand smoke, noise, bright lights
- able to work at a fast pace in often crowded and noisy environment
- physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance in varying work areas such as confined spaces
- must successfully complete ServSafe Alcohol training certification course
Job Qualifications
- High school diploma or equivalent
- excellent customer service and communication skills
- able to count money and change correctly
- knowledge of or ability to learn tray service and cocktail ingredients
- ability to meet professional appearance standards
- ability to complete ServSafe Alcohol training certification
Job Duties
- Provides personalized service and uses guest name
- resolves service problems according to guidelines
- serves as ambassador of goodwill while working and at customer and public relations functions
- promotes casino events and programs
- provides fast (20 minute or less round time), friendly, professional beverage service to casino guests
- monitors guest consumption of alcohol and intervenes as needed according to guidelines
- takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
- handles money according to procedure
- works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- maintains clean and stocked workstation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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