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SERVER - CASINO SERVICE BAR

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

The hiring company is a distinguished establishment operating within the hospitality and casino food and beverage sector, renowned for delivering exceptional service and a superior dining experience to its guests. Known for its vibrant casino environment, this company stands out by offering a blend of entertainment, exquisite cuisine, and impeccable customer service. The organization embraces a dynamic and fast-paced atmosphere where professionalism, attentiveness, and guest satisfaction are paramount. By prioritizing personalized service and a welcoming ambiance, the company has cultivated a reputation that appeals to a diverse clientele seeking memorable dining experiences in a lively setting.

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Job Requirements

  • Must have valid Food Handlers Card, Liquor License, and IGC Badge when working
  • Ability to lift and carry up to 25 lbs
  • Must have the ability to withstand noisy and smoke filled environments
  • Must be able to stand 50% of shift, walk 45% of shift, and sit 5% of shift

Job Qualifications

  • Must be willing to work a flexible schedule
  • High School diploma or G.E.D. equivalency preferred
  • Ability to read and write English required
  • Must have good communication skills and maintain friendly personable attitude at all times
  • Two years’ guest service experience in a family or formal dining environment
  • Casino Food & Beverage experience preferred

Job Duties

  • Greet each guest and provide superior guest service at all company food and beverage operations
  • Must maintain pleasant and courteous attitude
  • Complete all opening and closing duties
  • Assist bussers in the setting of tables with clean dishes, glasses, and flatware in accordance with approved guest service procedures
  • Present menu to guest, suggesting courses, appropriate drinks, and answering questions regarding food preparation
  • Offer drinks and take food and beverage order
  • Have basic knowledge of all house and call liquor
  • Serve meals to patrons according to established rules or etiquette, working in a family or formal setting
  • Check for quality after each course
  • Refill all drinks when needed
  • Maintain clean ashtrays
  • Buss tables as needed
  • Remove all dirty dishes and glassware from the guest’s tables during and after each course
  • Total bill, present check, collect settlement, and take payment to cashier
  • Assist bussers in the clearing of tables and dirty dishes, glasses and flatware in accordance with approved guest service procedures
  • Transport dish cart to and from service station/steward’s station
  • Stock server stations with all necessary items
  • Assist bussers in maintaining the general cleanliness of all public areas, including carpeted and tiled floors, furniture, and waitress stations
  • Re-supply provisions on guest tables, all venue areas and waitress stations, including backup glasses, silverware, and dishes
  • Adhere to sanitation standards as outlined by Indiana State Law and company
  • Maximize profit and guest satisfaction through effective costs controls
  • Adhere to all three-star standards
  • Work considerately with team members from all departments
  • Check out with supervisor before leaving at the end of your shift
  • Other departmental related duties and assignments as directed by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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