
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
The hiring company is a distinguished establishment operating within the hospitality and casino food and beverage sector, renowned for delivering exceptional service and a superior dining experience to its guests. Known for its vibrant casino environment, this company stands out by offering a blend of entertainment, exquisite cuisine, and impeccable customer service. The organization embraces a dynamic and fast-paced atmosphere where professionalism, attentiveness, and guest satisfaction are paramount. By prioritizing personalized service and a welcoming ambiance, the company has cultivated a reputation that appeals to a diverse clientele seeking memorable dining experiences in a lively setting.
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Job Requirements
- Must have valid Food Handlers Card, Liquor License, and IGC Badge when working
- Ability to lift and carry up to 25 lbs
- Must have the ability to withstand noisy and smoke filled environments
- Must be able to stand 50% of shift, walk 45% of shift, and sit 5% of shift
Job Qualifications
- Must be willing to work a flexible schedule
- High School diploma or G.E.D. equivalency preferred
- Ability to read and write English required
- Must have good communication skills and maintain friendly personable attitude at all times
- Two years’ guest service experience in a family or formal dining environment
- Casino Food & Beverage experience preferred
Job Duties
- Greet each guest and provide superior guest service at all company food and beverage operations
- Must maintain pleasant and courteous attitude
- Complete all opening and closing duties
- Assist bussers in the setting of tables with clean dishes, glasses, and flatware in accordance with approved guest service procedures
- Present menu to guest, suggesting courses, appropriate drinks, and answering questions regarding food preparation
- Offer drinks and take food and beverage order
- Have basic knowledge of all house and call liquor
- Serve meals to patrons according to established rules or etiquette, working in a family or formal setting
- Check for quality after each course
- Refill all drinks when needed
- Maintain clean ashtrays
- Buss tables as needed
- Remove all dirty dishes and glassware from the guest’s tables during and after each course
- Total bill, present check, collect settlement, and take payment to cashier
- Assist bussers in the clearing of tables and dirty dishes, glasses and flatware in accordance with approved guest service procedures
- Transport dish cart to and from service station/steward’s station
- Stock server stations with all necessary items
- Assist bussers in maintaining the general cleanliness of all public areas, including carpeted and tiled floors, furniture, and waitress stations
- Re-supply provisions on guest tables, all venue areas and waitress stations, including backup glasses, silverware, and dishes
- Adhere to sanitation standards as outlined by Indiana State Law and company
- Maximize profit and guest satisfaction through effective costs controls
- Adhere to all three-star standards
- Work considerately with team members from all departments
- Check out with supervisor before leaving at the end of your shift
- Other departmental related duties and assignments as directed by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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