Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $4.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Job Description
Buffalo Wild Wings is a renowned restaurant chain known for its vibrant atmosphere, exceptional food, and outstanding customer service. Located at 845 East Ave, Chico, CA, this fast-casual dining establishment specializes in offering a wide range of wings, sauces, and a diverse menu that caters to sports enthusiasts, families, and casual diners alike. Buffalo Wild Wings prides itself on providing a memorable dining experience highlighted by a fun and energetic environment where guests can enjoy great food, watch sports events, and socialize with friends. The company is committed to maintaining high standards of food quality, safety, and customer satisfaction, making... Show More
Job Requirements
- Minimum 21 years of age
- certifications to serve alcohol as dictated by the state and BWW policy
- reliable and dependable by adhering to a schedule, covering shifts as necessary, and being on time for scheduled shifts
Job Qualifications
- Superior customer service and hospitality skills
- knowledgeable of proper sanitation, food safety, and security procedures
- knowledge of BWW food and beverage menu and ability to make suggestions to guests and up-sell
- knowledgeable of current marketing initiatives and up-coming events to inform guests
- excellent verbal communication and interaction skills in order to serve BWW guests and ability to create a personalized experience
- skill in time management and organization with excellent attention to detail
- ability to take direction and execute team and company objectives
- basic mathematical skills and the ability to handle money accurately
- basic knowledge of point of sale systems
- conflict management skills, analytical skills, and a high degree of emotional intelligence in order to recognize and solve guest problems
- knowledge of RAS (responsible alcohol service) procedures as defined by both federal and state laws, and also BWW policies and guidelines
- strong knowledge of commonly used concepts, practices, and procedures in restaurant environment
Job Duties
- Provide warm welcome to guests upon arrival and engage guests through conversation
- effectively present food and beverage options in an informative, friendly, and enthusiastic manner
- read table to provide a unique, personalized experience to guests through personal connections and genuine interactions with the ability to remain professional
- practice safe food and bag handling and cleanliness at all times
- inform guests of specials and/or promotions, answer questions pertaining to the food and beverage menus, and be prepared to make suggestions when asked
- enter orders into point of sale system for transmittal to kitchen staff and in proper sequence and appropriate charges
- check guest identification to ensure they meet minimum age requirements for consumption of alcoholic beverages
- serve food and/or beverages to appropriate guests to ensure an exceptional dining experience check with guests to ensure they are enjoying their meals and take corrective action to ensure guest satisfaction
- address guest concerns-inform managers as needed
- correctly enter all orders and requests into point of sale system for accurate inventory and communication with heart of house
- apply expert knowledge of specs to make recommendations for all menu items follow steps of service and other company standards
- remove dishes and glasses from tables or counters, and take them to the kitchen for cleaning
- collect and accurately process guest payments by handling money, making necessary changes, and processing credit card transactions
- bus tables and ensure marketing materials and menus are positioned appropriately perform shift change and/or opening or closing duties
- other duties as assigned by supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.