Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $40.00
Work Schedule
Flexible
Benefits
Paid Time Off
401k
Flexible Schedule
Complimentary family meals
employee dining discounts
Opportunities for advancement
Job Description
Smith & Wollensky is a renowned steakhouse brand that has earned a reputation for delivering exceptional dining experiences through high-quality steaks, seafood, and exquisite service. This well-established restaurant chain operates with a commitment to excellence, offering guests a sophisticated atmosphere combined with classic American cuisine. Located in SW Burlington - Burlington, MA, Smith & Wollensky prides itself on maintaining superior culinary standards and providing a welcoming environment for both guests and staff. As part of a global network of upscale steakhouses, Smith & Wollensky fosters a culture of respect, professionalism, and passion for hospitality. Employees enjoy working in a dynamic,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a restaurant or customer service role is preferred
Job Qualifications
- Excellent interpersonal and communication skills
- Ability to handle cash and paperwork accurately
- Demonstrates good judgment
- Knowledgeable of Smith & Wollensky’s menus, policies, and procedures
- Well versed in Point-of-Sale system
- Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness
- Ability to perform under pressure in a high-volume restaurant setting
Job Duties
- Greet guests warmly, take their food and beverage orders
- Explain menu items, ingredients, and preparation methods to guests, ask about allergies
- Enter food and beverage orders into POS system accurately
- Provide attentive and personalized service, anticipating guests’ needs
- Check on guests during their meals to ensure satisfaction and address requests or concerns
- Refill drinks, clear plates, and reset tables
- Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area
- Handle guest complaints or concerns professionally and bring issues to management when necessary
- Present bills to guests and process payment transactions accurately and quickly
- Participate in pre-shift meetings and training sessions as required
- Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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