SWRG INC

Server - Burlington

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $40.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
401k
Flexible Schedule
Complimentary family meals
employee dining discounts
Opportunities for advancement

Job Description

Smith & Wollensky is a renowned steakhouse brand that has earned a reputation for delivering exceptional dining experiences through high-quality steaks, seafood, and exquisite service. This well-established restaurant chain operates with a commitment to excellence, offering guests a sophisticated atmosphere combined with classic American cuisine. Located in SW Burlington - Burlington, MA, Smith & Wollensky prides itself on maintaining superior culinary standards and providing a welcoming environment for both guests and staff. As part of a global network of upscale steakhouses, Smith & Wollensky fosters a culture of respect, professionalism, and passion for hospitality. Employees enjoy working in a dynamic,... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a restaurant or customer service role is preferred

Job Qualifications

  • Excellent interpersonal and communication skills
  • Ability to handle cash and paperwork accurately
  • Demonstrates good judgment
  • Knowledgeable of Smith & Wollensky’s menus, policies, and procedures
  • Well versed in Point-of-Sale system
  • Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness
  • Ability to perform under pressure in a high-volume restaurant setting

Job Duties

  • Greet guests warmly, take their food and beverage orders
  • Explain menu items, ingredients, and preparation methods to guests, ask about allergies
  • Enter food and beverage orders into POS system accurately
  • Provide attentive and personalized service, anticipating guests’ needs
  • Check on guests during their meals to ensure satisfaction and address requests or concerns
  • Refill drinks, clear plates, and reset tables
  • Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area
  • Handle guest complaints or concerns professionally and bring issues to management when necessary
  • Present bills to guests and process payment transactions accurately and quickly
  • Participate in pre-shift meetings and training sessions as required
  • Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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