Job Overview
Employment Type
Hourly
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training and Development
team events
Job Description
This position is with a reputable restaurant known for delivering exceptional dining experiences to its guests. The establishment prides itself on maintaining a warm and inviting atmosphere, attentiveness to customer needs, and ensuring a memorable visit through outstanding food and beverage service. The restaurant operates with a team-oriented mindset, emphasizing professionalism and guest satisfaction in every interaction. Embracing a culture of continuous improvement, the restaurant seeks team members who are dedicated, positive, and passionate about hospitality. The company supports its employees by providing a dynamic and supportive work environment, comprehensive training on menu offerings, and clear operational guidelines that uphold... Show More
Job Requirements
- Must be able to stand or walk 8-10 hours at a time
- Must be able to bend twist turn squat and rotate body
- Must be able to lift 15 pounds above the head
- Must be able to work a fluctuating schedule that includes nights weekends and holidays
- Ability to continually stand and/or walk entire shift
- Dexterity to use computerized cash register
Job Qualifications
- General math skills
- Verbal communication
- Customer service
- Resolving conflict
- Teamwork
- Persistence
- Energy level
- Selling to customer needs
- Thoroughness
- Professionalism
- Client relationships
Job Duties
- Prepares room for dining by table set up including condiments napkins utensils menus etc
- Protects establishment and patrons by adhering to sanitation safety and alcohol beverage control policies
- Provides fast friendly and professional service to all guests following the Spotlight Attributes of Welcome Upbeat and Positive Delight the Customer Provide a Warm Farewell and Overall Moment of Truth
- Helps patrons select food and beverages by presenting menu offering cocktails beer or wine suggesting courses explaining the chef's specialties identifying appropriate alcohol pairing answering food preparation questions
- Transmits orders to bar and kitchen by recording patrons' choices identifying patrons' special dietary needs and special requests
- Keeps kitchen staff informed by noting timing of meal progression
- Serves orders by picking up and delivering patrons' choices from bar and kitchen delivering accompaniments and condiments from service bars Does not call off orders but knows which orders were placed by guests
- Responds to additional patron requirements by inquiring of needs observing dining process
- Maintains table setting by removing courses as completed replenishing utensils refilling water glasses being alert to patron spills or other special needs
- Concludes dining experience by thanking guests for visiting the restaurant inviting patrons to return
- Obtains revenues by totaling charges issuing bill accepting payment returning change or credit card or casino payment and signature slip to patrons
- Contributes to team effort by accomplishing related results as needed
- Maintains clean work areas always replenishes stocks at end of shift and completes end of shift duties
- Follows outlet policies and procedures for operational flow at each Side Station and floor station
- Knows and promotes customer events and programs and can provide accurate information to our guest
- Thanks Guest for coming in and invites them back as guests leave their dining area
- Arrives for scheduled shift on time with proper attire on Uniform must be clean and pressed at all times with name tag and badge visible
- Knowledge of the daily chef and daily beer specials Knowledge of the daily sporting events and location of sporting events on TVs
Job Qualifications
Experience
No experience required
Job Location
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