Terranea

Server - bashi (Part Time)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Team member rates
complimentary room nights
Golf privileges
Retail and dining discounts

Job Description

Terranea Resort is a premier luxury resort located along the California coast, offering breathtaking ocean views, upscale amenities, and exceptional guest services. Known for its commitment to quality and guest satisfaction, Terranea is a preferred destination for travelers seeking a blend of relaxation, adventure, and world-class hospitality. The resort features multiple dining options, recreational activities, spa services, and beautifully appointed rooms and suites, making it a standout establishment in the hospitality industry.

We are currently seeking enthusiastic and motivated Food and Beverage Servers to join our dynamic team at Terranea Resort. This role is integral to delivering a memorable dini... Show More

Job Requirements

  • Must be able to speak, comprehend, read, and write English
  • must have strong communication skills
  • ability to implement and uphold service standards
  • ability to prioritize and organize work assignments
  • ability to interact with all associates and guests of the resort
  • ability to work well in stressful, high-pressure situations
  • must be able to stand or walk for long periods of time
  • high school diploma preferred
  • valid state Food Handler’s Card certification
  • valid RBS certification

Job Qualifications

  • Energetic, enthusiastic and motivational individual
  • excellent interpersonal and customer service skills
  • prior experience in food and beverage service preferred but not required
  • ability to maintain a professional appearance
  • knowledge of specialty cocktail ingredients and garnishes
  • familiarity with MICROS point-of-sale system is a plus
  • ability to communicate clearly and professionally
  • commitment to continuous learning and personal development

Job Duties

  • Provide an exceptional guest experience
  • maintain the company image and vision statement
  • participate in ongoing training and encourage the personal development of all associates
  • serve food courses and alcoholic beverages to guests
  • set tables according to service standards
  • answer questions on menu selections to guests
  • communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability
  • cut fruit and prepare for service
  • know all specialty cocktail ingredients and garnishes
  • participate in updated training for the bar and menu items
  • communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • record transaction in MICROS system at time of order
  • check in with guests to ensure satisfaction with each food course and/or beverages
  • maintain cleanliness of work areas, china, glass, etc., throughout the day
  • complete closing duties, including restocking items, turning off lights, etc.
  • present physical and accurate check to guests and process payments
  • ensure uniform and personal appearance are clean and professional
  • welcome and acknowledge all guests according to company standards
  • run food and bus tables when you find extra time
  • anticipate and address guests' service needs
  • speak with others using clear and professional language
  • develop and maintain positive working relationships with others and support your team to reach common goals
  • ensure adherence to quality expectations and standards
  • move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • thank guests with genuine appreciation
  • perform other reasonable job duties as requested by supervisors
  • adhere to departmental policies and procedures
  • effectively communicate with peers, management, line and front of the house employees
  • practice effective listening
  • perform related duties as required
  • be responsible for the cleanliness of the immediate work area as well as the general property
  • subscribe to proper grooming, dress and uniform standards as set forth by company policy
  • be courteous to all guests and coworkers
  • maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
  • be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
  • maintain knowledge of bashi’s liquor brands, beers and non-alcoholic selections

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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