Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.98 - $11.98
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
DoubleTree by Hilton Tallahassee is part of MCR, the 3rd-largest hotel owner-operator in the United States, managing a prestigious portfolio of 148 premium-branded hotels across 37 states and 106 cities. Founded in 2006, MCR operates under globally recognized brands including Marriott and Hilton, employing more than 7,000 team members nationwide. DoubleTree by Hilton Tallahassee embodies the high standards of hospitality, guest service, and operational excellence that MCR is known for, offering guests a welcoming environment with modern amenities and attentive service. The hotel prides itself on providing clean, friendly, and well-maintained accommodations to ensure every guest's stay is memorable and... Show More
Job Requirements
- High school diploma or equivalent preferred
- Prior experience in food service or hospitality recommended
- Ability to stand and walk for extended periods
- Ability to perform repetitive motions with hands and wrists
- Ability to lift and carry laundry supplies and other items
- Ability to read, write, and communicate effectively in English
- Must comply with food safety standards
- Must maintain professional grooming and uniform standards
- Available to work flexible hours including holidays and weekends
- Must follow all company policies and procedures
Job Qualifications
- Experience in hospitality, service, or consumer-facing franchise preferred
- Positive attitude and willingness to learn
- Ability to follow instructions, assigned tasks, and meet deadlines
- Friendly service with a smile at all times
- Flexible schedule availability including days, nights, weekends, and holidays
- Punctual and reliable attendance
- Ability to clock in and out accurately for shifts and breaks
- Provide sufficient notice when calling out for scheduled shifts
- Strong communication skills and teamwork orientation
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use guests' names whenever possible to ensure they feel welcomed
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel facilities and amenities
- Support groups and events within the hotel
- Answer incoming calls with friendly service using the approved greeting
- Ensure all workspaces are clean and well-organized
- Assist in cleaning guest rooms and public spaces as needed
- Greet guests while cleaning and maintaining hospitality
- Complete operational checklists accurately and on time
- Submit timely and accurate shift handover reports
- Wear clean, approved uniform and maintain grooming standards
- Communicate clearly, honestly, and professionally with team members
- Demonstrate a can-do attitude and willingness to exceed traditional role boundaries
- Collaborate with all team members to create a welcoming and positive environment
- Greet guests and describe food and beverage options clearly
- Deliver hot food items promptly from kitchen to tables
- Input orders and process payments accurately using POS systems
- Prepare coffee and specialized drinks as a barista
- Clear, clean, and reset tables efficiently
- Observe diners and respond promptly to requests
- Complete daily inventory prep and other side work
- Maintain knowledge of current menu offerings
- Escort guests to tables as needed
- Follow food safety and handling policies and procedures
- Assist with maintaining restaurant cleanliness
- Demonstrate knowledge of hotel hours and amenities
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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