Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Tips
Flexible Schedule
Employee Discounts
Training and Development
team environment
Job Description
Rustic Root is a neighborhood restaurant in San Diego known for its modern takes on honest American comfort food and regional favorites. The dishes are thoughtfully prepared fresh daily, offering approachable and delicious meals that appeal to a wide range of guests. Rustic Root is designed to be a place that guests can visit weekly and never tire of, blending a vibrant, stylish atmosphere with a welcoming environment suitable for families and night out enthusiasts alike. The venue is well-regarded for its signature items, festive decorations, special events, and year-round holiday menus, contributing to its role as a beloved local... Show More
Job Requirements
- Must have minimum 1-2 years serving experience in fine dining or upscale restaurant or equivalent education and experience
- Must provide San Diego County Food Handlers Card within 30 days of employment
- Must complete anti-harassment and nondiscrimination 1-hour training
- Must complete RBS Responsible Alcohol Service training upon conclusion of training
- Must be able to sit, stand, or walk for up to 8 hours
- Must be able to lift at least 50 pounds safely and properly
- Must be able to bend, stoop, climb, push, and pull
- Must be able to work holidays, nights, weekends
- Must be motivated, hard-working, passionate, able to handle multiple tasks and responsibilities
- Must have excellent customer service skills and the ability to handle guest complaints appropriately
- Must exhibit professional, articulate, friendly, and punctual behavior
- Must have highest work ethics, personal morals, and honesty beyond reproach
- Must have a positive self-image and be able to command respect of employees
Job Qualifications
- Possess excellent communication skills
- Understand and follow written directions
- Able to provide legible communication
- Work cooperatively in a team environment
- Comfortable learning new skills
- Perform calmly under pressure
- Use critical thinking and reasoning to solve problems quickly
- Manage time effectively
- Minimum 1-2 years serving experience in fine dining or upscale restaurant or equivalent combination of education and experience
- Proficient in computer skills including POS systems and iPad applications
- Professional appearance appropriate for a premier restaurant
- Able to work flexible hours including nights, weekends, and holidays
Job Duties
- Work with the team to create great energy and atmosphere
- Greet each guest with a cheerful or positive attitude and a smile
- Take out trash and keep restaurant clean and organized, free of dirty plates and glassware
- Run food to tables and ensure guests are receiving their correct order
- Handle food in a timely manner to ensure optimal food temperature
- Have a great understanding of the menu and what is in each dish
- Fill water glasses when necessary
- Clear empty food plates when guests are finished
- Wipe down and sanitize tables when guests are done eating
- Keep the restaurant stocked with adequate supplies such as plates, napkins, silverware, and glasses
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked such as about portions, ingredients or potential food allergies
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders using POS ordering software and order slips
- Check customers’ IDs to ensure they meet minimum age requirements for alcoholic beverages
- Communicate order details to the kitchen staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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