Aulani, A Disney Resort & Spa logo

Server Assistant/Busser (Makahiki)-Full Time, $18.25/Hour + Gratuities

Job Overview

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Employment Type

Hourly
Full-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Healthcare coverage
Tuition Reimbursement
Free lunch
Free parking
Theme park admission

Job Description

Aulani, A Disney Resort and Spa, is a picturesque resort located in Ko Olina, Hawaii, offering an immersive blend of Disney magic and Hawaiian culture. This resort provides a unique experience combining luxury accommodations, captivating entertainment, and exceptional service. As part of the Disney family, Aulani emphasizes creating memorable experiences for guests, where every detail is crafted with care and authenticity. Known for its beautiful beaches, lush landscapes, and cultural storytelling, Aulani invites guests to relax and enjoy the warm spirit of aloha in a setting that is both enchanting and welcoming.

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Job Requirements

  • Excellent hospitality skills
  • Ability to multi task and work in a very fast paced environment
  • Speed, accuracy and efficiency are required and ability to work well under pressure
  • Demonstrated ability to own and resolve guest situations
  • Self-directed and able to complete tasks with minimal supervision
  • Willing to follow instructions and take direction
  • Flexible and adaptable
  • Supportive of other cast working on your team
  • Can complete repetitious tasks while maintaining quality
  • Strong verbal communication skills
  • Willing to work outdoors even in inclement weather
  • Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events

Job Qualifications

  • Excellent hospitality skills
  • Ability to multi task and work in a very fast paced environment
  • Speed, accuracy and efficiency are required and ability to work well under pressure
  • Demonstrated ability to own and resolve guest situations
  • Self-directed and able to complete tasks with minimal supervision
  • Willing to follow instructions and take direction
  • Flexible and adaptable
  • Supportive of other cast working on your team
  • Can complete repetitious tasks while maintaining quality
  • Strong verbal communication skills
  • Willing to work outdoors even in inclement weather
  • Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events
  • Previous restaurant experience
  • Understanding of full service environment
  • Previous fine dining/table service experience preferred
  • Knowledge of Hawaiian/Japanese language preferred
  • Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred
  • Full availability for any shift, seven days per week, including nights, weekends, and holidays is preferred

Job Duties

  • Greeting guests and creating an exceptional Disney dining experience
  • Running food orders and delivering items to guests in a timely manner
  • Delivering orders to the guest's table or staging area in the dining room/lounge area
  • Welcoming and interacting with guests in a positive and friendly manner
  • Checking receipts and assembling the order for the guest
  • Judging food quality and production and understanding the impact of spoilage
  • Ensuring that the food presentation is fresh and up to quality standards
  • Replenishing food and other serving items on the serving line as necessary
  • Anticipating guests needs and assisting with directions, event schedules, and other information or assistance as needed
  • Pre-bussing tables or seating guests
  • Performing side work including cleaning work areas, stocking area, polishing silverware, folding/rolling napkins
  • Replenishing supply of clean linens, silverware, glassware and dishes in dining room
  • Bussing tables, disposing of trash, maintaining cleanliness of all restaurant areas, transporting dirty dishes and silverware to dish room
  • Making coffee and filling fruit juice dispensers
  • Cleaning floors
  • Assembling food order to be taken to the dining room

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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