Server Assistant/Busser (Makahiki)-Full Time, $17.50/Hour + Gratuities
Job Overview
Employment Type
Hourly
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Tuition Assistance
Free lunch
Free parking
Theme park admission
Gratuities
Paid Time Off
Job Description
Aulani, A Disney Resort and Spa, is a premier destination located in Hawaii that offers a unique blend of Disney magic and the rich cultural heritage of the islands. This resort is renowned for delivering exceptional guest experiences through beautifully themed environments, outstanding hospitality, and a comprehensive range of recreational amenities. As a part of the Disney family, Aulani is committed to creating memorable experiences not only through its accommodations and entertainment but also through the dedicated work of its cast members who bring the story to life every day.
Aulani exemplifies a commitment to excellence and innovation, offer... Show More
Aulani exemplifies a commitment to excellence and innovation, offer... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant or hospitality preferred
- Ability to communicate effectively with guests and team members
- Physical stamina to work in a fast-paced environment
- Ability to work outdoors in varying weather conditions
- Availability to work flexible shifts including nights, weekends, and holidays
- Must be at least 18 years of age
- Ability to follow instructions and work independently
- Excellent interpersonal skills
Job Qualifications
- Excellent hospitality skills
- Ability to multi task and work in a very fast paced environment
- Speed, accuracy and efficiency are required and ability to work well under pressure
- Demonstrated ability to own and resolve guest situations
- Self-directed (can complete tasks with minimal supervision)
- Willing to follow instructions and take direction
- Flexible/adaptable
- Supportive of other cast working on your team
- Can complete repetitious tasks while maintaining quality
- Strong verbal communication skills
- Willing to work outdoors even in inclement weather
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
- Previous restaurant experience
- Understanding of full service environment
- Previous fine dining/table service experience preferred
- Knowledge of Hawaiian/Japanese language preferred
- Previous experience in a hospitality or tourism related role on the Hawaiian Islands preferred
- Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
Job Duties
- Responsible for delivering orders to the guest's table or staging area in the dining room/lounge area
- Responsible for welcoming and interacting with guests in a positive and friendly manner
- Delivers orders using designated pivot points
- Checks receipts and assembles the order for the guest
- Has good judgment of food quality and production, understands the impact of spoilage
- Ensures that the food presentation is fresh and up to quality standards
- Replenishes food and other serving items on the serving line as necessary
- Anticipate guests needs and assists with directions, event schedules, and other information or assistance as needed
- May pre-bus tables or seat guests
- May do side work including cleaning work areas, stocking area, polishing silverware, fold/roll napkins
- Replenishes supply of clean linens, silverware, glassware and dishes in dining room
- Responsible for bussing tables, disposing of trash, maintaining cleanliness of all restaurant areas, transporting dirty dishes and silverware to the dish room
- Assembles guest food orders and/or delivers them to the dining room
- Makes coffee and fills fruit juice dispensers
- Cleans floors
- Assembles food order to be taken to the dining room
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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