Universal Parks

Server Assistant - Universal Horror Unleashed

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
paid leave
Employee Discounts
flexible scheduling

Job Description

Universal Horror Unleashed is an innovative and immersive horror attraction located in Area 15, Las Vegas, designed to bring a year-round haunting experience. Operated under Universal Destinations & Experiences, this establishment offers guests a unique combination of frightful entertainment blended with high-quality service in a setting filled with special effects such as strobe lights, fog, and artificial scents. Being part of Universal Destinations & Experiences means joining a renowned leader in theme park entertainment that emphasizes guest satisfaction, safety, and creativity. At Universal Horror Unleashed, the environment is unlike traditional workspaces, with employees working in mostly dark conditions, surrounded by... Show More

Job Requirements

  • High school degree or GED preferred
  • at least six months of food and beverage experience or equivalent combination of education and experience
  • ability to work flexible schedules including nights, weekends, and holidays
  • must maintain consistent attendance
  • capability to work under pressure
  • polished demeanor
  • ability to multitask
  • must be able to perform essential job functions with or without reasonable accommodation
  • possession of any required local or state certifications or licenses

Job Qualifications

  • High school degree or GED preferred
  • minimum six months of food and beverage industry experience or equivalent education and experience
  • ability to work flexible and varying schedules based on business demands
  • polished demeanor and poise under pressure
  • ability to multitask in a guest-facing role
  • knowledge of menu items, ingredients, and major allergens
  • strong communication and customer service skills
  • commitment to workplace safety and cleanliness practices
  • ability to describe menu items effectively to guests

Job Duties

  • Clears tables as required
  • removes dirty dishes from table and gathers soiled tableware to dish room
  • cleans and sanitizes tables and chairs according to service standards
  • displays full knowledge of table numbers, seating positions, menu items, ingredients, and major allergens
  • describes menu items to guests
  • ensures plates and beverages are properly garnished and meet food quality standards
  • resets tables according to specifications
  • combines or separates tables during service as needed
  • maintains guest satisfaction and responds to guest requests
  • communicates needs to appropriate team members
  • maintains cleanliness of the dining area including cleaning spills and emptying trash
  • follows environmental, health, and safety policies
  • performs other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location