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JW Marriott

Server Assistant Margaux Restaurant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $6.25
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Work Schedule

Weekend Shifts
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Benefits

Discounted parking
Free Meals
DailyPay
hotel discounts
Restaurant Discounts

Job Description

AHC Hospitality is a distinguished hospitality company known for representing a diverse array of hotels, restaurants, and resorts that range from comfortably casual to lavishly appointed. The company prides itself on delivering exceptional guest experiences at every interaction, whether it is hosting a large meeting, serving intimate dining table settings, or creating beautiful environments for relaxation and enjoyment. AHC Hospitality operates several renowned properties including the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown, offering various career opportunities to associates who thrive on delivering top-tier service. The company's culture strongly emphasizes supporting... Show More

Job Requirements

  • Full-time availability with weekend requirement
  • ability to follow Marriott Quality Assurance and guest service standards
  • reliable attendance and punctuality
  • professional appearance and grooming
  • ability to communicate effectively with team and management
  • capability to work in a fast-paced, team-oriented environment
  • willing to attend required training sessions

Job Qualifications

  • Must have previous restaurant experience
  • TiPS Certification required within 90 days of employment
  • knowledge of Marriott Global Source (MGS) preferred

Job Duties

  • Provide counter service, food running, table service, and deliveries
  • maintain daily setup and breakdown of the restaurant following checklists
  • know each menu item and its ingredients along with specials
  • be aware of local events and suggest options to guests
  • follow and maintain health department specifications including temp logs and product rotation
  • strive to exceed guest satisfaction and provide best possible service
  • complete daily cleaning duties and side work tasks
  • report to work on time and adhere to attendance policies
  • participate in department meetings and communicate openly with management and staff
  • display positive, courteous, and professional attitude
  • take pride in appearance and wear proper uniform
  • demonstrate urgency and ability to resolve guest concerns
  • utilize time productively while meeting department standards
  • seek ways to save money by reducing waste and controlling expenses
  • keep work area clean and follow recycling and safety standards
  • attend TIPS training and card guests when appropriate
  • pour wine, beer, or make mixed drinks when bartender is absent

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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