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Server Assistant/ Food Runner/ Barback/ Busser at FAIRMONT Long Beach, CA
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
discounted hotel rooms
Discounted food and beverage
Learning and Development Programs
Career growth opportunities
Job Description
Fairmont Breakers is an iconic and historic luxury hotel located in Long Beach, California. Originally opened in the 1920s, this renowned establishment quickly became a landmark known for its lavish accommodations and waterfront views, attracting world-famous stars and discerning travelers. Following a comprehensive renovation, Fairmont Breakers has been restored to its original grandeur, offering a sophisticated blend of classic charm and modern amenities. The property features 185 boutique rooms and suites, a rooftop pool and terrace with panoramic views of the Pacific Ocean, an open-air rooftop lounge, a two-story spa and wellness center, multiple dining venues including Nettuno which specializes... Show More
Job Requirements
- Minimum one year of customer service experience in upscale F&B environment
- Exceptional organizational qualities and skills
- Friendly and engaging manner
- Flexibility to work weekends, holidays and varied shifts
- High school diploma or equivalent
- Pass food, beverage and service knowledge quizzes and skill tests
Job Qualifications
- Must have minimum one year of customer service experience, preferably in upscale F&B environment
- Must have exceptional organizational qualities and skills
- Must have friendly, helpful, engaging manner
- Able to work flexible hours, weekends, and holidays
- High school diploma or equivalent
- Must pass food, beverage and service knowledge quizzes and skill tests
Job Duties
- Consistently offer professional, friendly and engaging service
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments
- Quickly clear dirty table settings and prepare table for resetting
- Promptly and consistently reset all service ware as instructed
- Transport all dirty tableware from dining room to dishwashing area for proper cleaning
- Sweep floors between guests and service accordingly
- Clean up spills and debris off the floor during and between service
- Discard trash to appropriate location
- Maintain cleanliness and organization of workstations
- Ensure plate presentation as per standards
- Expedite food orders when necessary
- Engage and genuinely interact with guests while anticipating their needs
- Explain food and beverage items in detail to our guests
- Follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests
- Act as point of contact between Front of the House and Heart of the House including Stewarding
- Support and assist Servers, Bartenders, Chefs, and Managers
- Control costs and waste
- Maintain order on pick up side of line
- Maintain cleanliness and organization of line
- Be proactive by assisting co-workers
- Serve courses correctly
- Be familiar with all menu items and aspects and services of the property
- Clear excess dishes on table to maintain clean and orderly appearance
- Exceed guest’s expectations
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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