Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Learning and Development Programs
Career growth opportunities
Corporate social responsibility involvement
Job Description
Fairmont Breakers is an iconic luxury hotel located in Long Beach, California, known for its rich history and distinct character. Originally opened during the roaring twenties as a lavish waterfront hotel, it quickly became a popular destination for world-famous stars seeking a retreat with elegance and sophistication. Today, following an extensive renovation, Fairmont Breakers has been restored to its original grandeur and stands as Long Beach's only luxury hotel, offering a unique blend of historic charm and modern amenities. The hotel features 185 boutique rooms and suites designed to provide guests with a memorable and luxurious stay. Alongside the accommodations,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of customer service experience preferably in upscale food and beverage environment
- Ability to work flexible hours including weekends and holidays
- Pass food, beverage and service knowledge quizzes and skill tests
- Exceptional organizational skills
- Friendly and engaging manner
Job Qualifications
- Must have minimum one year of customer service experience, preferably in upscale F&B environment
- Must have exceptional organizational qualities and skills
- Must have friendly, helpful, engaging manner
- Able to work flexible hours, weekends, and holidays
- High school diploma or equivalent
- Must pass Food, Beverage and Service Knowledge Quizzes and Skill tests
Job Duties
- Consistently offer professional, friendly and engaging service
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments
- Quickly clear dirty table settings and prepare table for resetting
- Promptly and consistently reset all service ware as instructed
- Transport all dirty tableware from dining room to dishwashing area for proper cleaning
- Sweep floors between guests and service accordingly
- Clean up spills and debris off the floor during and between service
- Discard trash to appropriate location
- Maintain cleanliness and organization of workstations
- Ensure plate presentation as per standards
- Expedite food orders when necessary
- Engage and genuinely interact with guests while anticipating their needs
- Explain food and beverage items in detail to our guests
- Follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests
- Act as point of contact between Front of the House and Heart of the House including Stewarding
- Support and assist Servers, Bartenders, Chefs, and Managers
- Control costs and waste
- Maintain order on pick up side of line
- Maintain cleanliness and organization of line
- Be proactive by assisting co-workers
- Serve courses correctly
- Be familiar with all menu items and aspects and services of the property
- Clear excess dishes on table to maintain clean and orderly appearance
- Exceed guest's expectations
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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