Dickie Brennan & Co.

Server Assistant - Bourbon House

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $15.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
long-term disability
Accident
Critical Illness
Company paid life insurance
employee dining discount
401(k) with Company Match
Paid Time Off
family meals
Referral Bonus

Job Description

Dickie Brennan & Co. Family of Restaurants is a prestigious and well-established hospitality group founded in 1991 that celebrates the rich culinary heritage of New Orleans. Renowned for bringing authentic Louisiana flavors to life through its various dining establishments, the company has built a legacy of excellence over the decades. The group encompasses several acclaimed venues including Dickie Brennan's Steakhouse, Bourbon House, and Tableau located in the historic French Quarter. Beyond these flagship locations, the family of restaurants also includes Acorn Cafe situated adjacent to the Louisiana Children's Museum in City Park, The Commissary Kitchen + Market in the Garden... Show More

Job Requirements

  • High school graduate or equivalent
  • Experience in fine-dining or high-volume restaurant preferred
  • Must possess basic math skills
  • Ability to converse, read and write in English
  • Excellent verbal, interpersonal and written communication skills
  • Able to communicate clearly, concisely and accurately in a positive, upbeat and enthusiastic way
  • Ability to establish and maintain effective relationships with management, coworkers and guests
  • Work efficiently with minimal supervision and complete tasks within schedules and deadlines
  • Strong organizational, multi-tasking, time management and analytical skills with attention to detail
  • Ability to work in a team-oriented, fast-paced environment
  • Be flexible and eager to learn new things
  • Maintain a strong professional presence and well-groomed appearance
  • Ability to maneuver in a restaurant, bars and outside functions
  • Must be able to sit or stand for extended periods
  • May occasionally lift or move items up to 50 pounds
  • Manual dexterity is essential
  • Must be able to work varied hours including evenings, weekends and holidays
  • Adhere to appearance, hygiene and dress code guidelines
  • Comply with all company rules and regulations

Job Qualifications

  • High school graduate or equivalent
  • Experience in a fine-dining or high-volume restaurant preferred
  • Must possess basic math skills and have the ability to handle money and give correct change
  • Ability to converse, read and write in English with excellent verbal, interpersonal and written communication skills
  • Able to communicate clearly, concisely and accurately in a positive, upbeat and enthusiastic way
  • Ability to establish and maintain effective interactions/relationships with management, coworkers and guests while maintaining an outgoing, friendly and approachable attitude
  • Work efficiently with minimal supervision and complete required tasks within set schedules and deadlines
  • Strong organizational, multi-tasking, time management, follow-up and analytical skills with attention to detail and accuracy
  • Ability to work in a team-oriented, fast-paced environment with a customer service orientation
  • Be flexible and eager to learn new things
  • Maintain a strong professional presence and present a well-groomed appearance

Job Duties

  • Maintain awareness of and follow company service standards at all times
  • Communicate well with other team members throughout service while exhibiting good teamwork skills
  • Practice good guest making skills with a positive attitude while treating guests with respect and making them feel special while exceeding their expectations
  • Exhibit a warm and welcoming demeanor being mindful of body language, non-verbal communication and tone of voice
  • Maintain a strong professional presence which includes arriving to work on time, ready to work and in clean, proper uniform
  • Maintain a thorough knowledge of table / seat / station numbers, proper table set-up, pivot system
  • Extensive knowledge of commonly-used terminology, concepts, practices and procedures
  • Practice step consolidation and is efficient with time management
  • Maintain a continual eye for detail
  • Perform all opening / closing duties as assigned in a timely manner
  • Ability to setup bread station consisting of bread, butter, B&B’s
  • Prepare and maintain tea and coffee. Heat and stock milk for service
  • Prepare lemons and maintain ice wells. Make sure scoops are not in ice and wells are clean
  • Stock back up of tea, coffee, hot teas, filters, etc
  • Stock to go area with bags and boxes
  • Stock coffee cups, saucers, creamers, pitchers and water glasses making sure they are clean and ready for use
  • Stock and polish all silverware needed to the dining room including roll-ups
  • Setup mason plates with table setups for quick reset capability
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. Must be L.R.V. certified
  • Assist in Gang Service
  • Pre-bus section throughout service. Properly crumb tables after each course or whenever necessary
  • Maintain a clear food drop station and run food
  • Extend a warm farewell to guests as they depart
  • Work as a team to reset the table within 3 minutes
  • Maintain a clean and organized station throughout entire shift
  • Work efficiently and complete required tasks within assigned time frame
  • Attend all scheduled employee meetings and participate in a meaningful way

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location