Hotel Theodore

Server Assistant ("Asistente de Mesero")

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
training programs
Career development opportunities
uniform provided
Employee assistance program

Job Description

Azul Hospitality is a distinguished hotel management company known for delivering exceptional guest experiences through its commitment to quality service and operational excellence. Specializing in the hospitality industry, the company operates a portfolio of hotels and resorts that emphasize comfort, professional service, and guest satisfaction. Azul Hospitality cultivates an environment where both guests and employees thrive, making it a preferred employer and destination for travelers seeking memorable stays.

The Food and Beverage Service position at Azul Hospitality is a pivotal role that directly contributes to the overall guest experience in the hotel’s dining facilities. This role involves providing friendly, c... Show More

Job Requirements

  • High school or equivalent education
  • prior hospitality or restaurant experience preferred
  • safe server alcohol and food certification preferred
  • ability to speak, read, write, and understand the primary language used in the workplace
  • good verbal and written communication skills
  • excellent customer relations skills
  • detail oriented
  • basic computer skills
  • basic computational ability
  • ability to deal effectively with customers requiring patience, tact, and diplomacy
  • knowledge of Windows OS, MS Office, PMS, and POS
  • self-driven
  • ability to work independently
  • strong issue resolution skills
  • analytical skills and attention to detail
  • knowledge of table and bar service
  • knowledge of table settings and service ware
  • ability to describe menu items and preparation methods

Job Qualifications

  • High school or equivalent education required
  • prior hospitality or restaurant experience preferred
  • safe server alcohol and food certification preferred
  • must be able to speak, read, write, and understand the primary language used in the workplace
  • requires good communication skills, both verbal and written
  • must have excellent customer relations skills
  • must be detail oriented with outstanding organizational and communication skills
  • must possess basic computer skills
  • must possess basic computational ability
  • ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts
  • knowledgeable about basic function of Windows OS, MS Office, PMS, and POS
  • self-driven and able to work independently
  • exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail
  • knowledge of table and bar service
  • knowledge of appropriate table settings and service ware
  • ability to describe all menu items and methods of preparation

Job Duties

  • Deliver food to guests dining in restaurant
  • ensure guest satisfaction with their food
  • ensure serve corridor safety by transporting all equipment in the proper manner
  • ensure that all spills and breakage are attended to immediately and proper safety procedures are followed
  • stocks restaurant items such as glassware, straws, toothpicks, napkins, silverware, ice, and cleaning supplies
  • clears tables throughout the dining experience using proper methods for removing dishes, glassware, and silverware
  • cleans bar and table surfaces throughout the shift
  • wipes down chairs, railings, and other high-touch surfaces
  • removes and disposes bags from trash receptacles in and around the bar area
  • participate in the deep cleaning of the outlet
  • assists service team as necessary to meet and exceed guest expectations
  • all other duties assigned by managers and supervisors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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